Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze hardware and software issues, create technical solutions, and assist in installing our weighing applications while contributing creative ideas for further development.
Job Technologies
Your role in the team
- Point of contact for resolving customer-specific issues related to the application of our products.
- Analysis and troubleshooting of hardware and software issues, e.g., in case of malfunctions.
- Support of internal teams with technical questions.
- Responsible support for our software products, which are directly or indirectly connected to our scales, from requirements gathering to installation and customer support across various industries.
- Active and creative participation in the development of new weighing applications that rethink weighing and incorporate broader solutions around the peripherals of our scales.
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Our expectations of you
Education
- Completed training as an IT specialist or equivalent professional experience.
Qualifications
- Joy in communication.
- Enjoyment in discovering new possibilities.
- Analytical skills and systematic approach.
- Enthusiasm for our IT solutions.
- Strong affinity for designing new application possibilities together with our customers.
- Team and communication skills, especially in a hybrid work model.
Experience
- Experience as an IT support specialist in server and client environments and Microsoft products.
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What we offer
- A secure job with a permanent employment contract.
- An attractive salary with voluntary social benefits such as Christmas and holiday bonuses.
- 30 days of vacation.
- Varied tasks in a great team.
- The option to work from home.
- A comprehensive onboarding process that prepares you thoroughly for your role.
- Varied tasks in a great collegial team.
- The opportunity to work remotely, hybrid, and flexibly.
- Ongoing support from a nationwide team of colleagues and accompanying support from colleagues based at the headquarters and the company's management.
- Social contact with the company base through corporate events and training sessions.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
He Wägetechnik Horst Eßmann Gmbh
HE Wägetechnik Horst Eßmann GmbH focuses on innovative weighing solutions and offers a wide range of services from maintenance to the development of new applications.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
IT Supporter
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
