Job
In this role, you will develop Conversational AI applications for Voice and Chat, manage projects from inquiry to operation, and analyze data to measure the success of customer journeys.
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Job technologies
Your role in the team
- You develop conversational AI applications for voice and chat within our team for channels such as Phone, Alexa, WhatsApp, web, and app chat using our established frameworks and platforms like Parloa.
- You support our experienced project managers in consulting with clients regarding the channel-specific potentials of conversational AI and create state-of-the-art customer journeys.
- You oversee projects from the customer inquiry to operations and support project management.
- You utilize the creative freedom we provide to collaboratively lead client projects to success with the team and to further develop us as an agency.
Our expectations of you
Education
- Conversational AI Expertise: You have at least a strong interest, ideally with concrete experience from your profession or studies in the field of Conversational AI, Computational Linguistics, Interaction Design, or in projects involving generative AI in chat or voice environments.
Qualifications
- Tech Stack: You know what RESTful APIs, JSON, Webhooks, and SDKs are and are not afraid of technical project management.
- Data Analysis: You are interested in analyzing and evaluating Conversational AI projects and have an idea of which measurable data can help quantify the success of such a project.
- Soft skills: You enjoy direct collaboration with our clients, have an interest in language, and are fluent in German and English.
Experience
- Experience: Ideally, you already have initial professional or project experience as a Product Owner, Project Manager, or similar in the context of technical projects.
What we offer
- Individual training and development budgets that can be used, for example, for conferences and courses to ensure continuous professional growth.
- Modern office amenities such as an adjustable standing desk, a lounge, fresh fruit, and an ever-full beverage fridge.
- We celebrate together at numerous team events in our in-house disco, enjoy an after-work beer at our Bar Central, and end the year with an outstanding Christmas party.
- Exclusive sports offers in our gym or sports hall.
- 20% employer subsidy for your company pension scheme.
- Subsidy for JobBike & train ticket.
Benefits
Health, fitness & fun
Work-Life-Integration
Food & drink
Topics you will work on
Job locations
About your employer
MUUUH! GmbH, based in Osnabrück, specializes in customer management solutions and supports companies in the areas of CRM and digital interaction. The team of around 300 employees brings extensive consulting experience.
- Startup
- Full Remote, Hybrid, Onsite
- Consulting
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