Job
- Level
- Experienced
- Location
- Hargesheim
- Working Model
- Hybrid, Onsite
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze customer inquiries regarding ERP systems, develop sustainable solutions, explain complex processes, and prepare test scenarios to ensure quality.
Job Technologies
Your role in the team
- Analyze customer inquiries and resolve them sustainably.
- Explain and advise on complex ERP processes in an understandable manner.
- Analyze errors, develop solutions or workarounds.
- Actively share knowledge and contribute to training sessions/webinars.
- Ensure quality: Prepare test scenarios, identify escalations early.
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Our expectations of you
Education
- Commercial training or equivalent.
Qualifications
- Fluent in German, B1 in English.
- Strong communication skills, customer orientation, and willingness to learn.
Experience
- At least 3 years of professional experience.
- IT affinity, Office skills, and ERP experience.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Buhl Data Service GmbH
Buhl Data Service is a leading provider of innovative apps and services for browsers, smartphones, tablets, PCs and Macs. We are constantly developing our products and adapting them to the needs of our customers. Our mission is to offer our customers the best possible user experience.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
ERP Support Specialist
- Location
- Hargesheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
