Infrastructure Technology Support Practitioner

Accenture GmbH

Job

In this role, you actively support the IT infrastructure and workplace services in the DACH region, take on 1st and 2nd level support, and coordinate infrastructure projects and technology integrations for stable operations.

Job summary

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Your role in the team

  • As an Infrastructure Technology Support Practitioner, you support IT infrastructure and workplace services in Germany, Austria, and Switzerland.
  • You work closely with local teams as well as global technology organizations to ensure a stable, secure, and modern technology operation.
  • You will support both daily IT support and strategic infrastructure projects and technology integrations.
  • You will handle 1st and 2nd level support for infrastructure, network, workplace, and enterprise applications.
  • You support infrastructure rollouts, office deployments, network implementations, and technology refreshes across the DACH region.
  • You act as an interface between local stakeholders and global technology, infrastructure, and security teams.
  • You coordinate technology projects together with architects, project managers, and external service providers.
  • You analyze recurring technical challenges and develop sustainable solutions for continuous improvement of service quality.

Our expectations of you

Qualifications

  • Good knowledge of networks, End User Computing, operating systems, and enterprise applications.
  • Strong communication and stakeholder management skills.
  • Excellent German and English skills, as well as a structured and solution-oriented work approach.

Experience

  • Several years of experience in IT infrastructure, Workplace Services, or Technology Operations.
  • Experience in supporting or implementing infrastructure and technology projects.

What we offer

  • Exciting infrastructure and technology projects in an international environment.
  • Collaboration with local and global experts from various technology fields.
  • Extensive training and development opportunities for your professional and personal career.
  • Flexible work models that adapt to your individual needs.
  • The opportunity to shape innovative technologies and make a visible contribution to the success of our clients and teams.

Benefits

Job locations

About your employer

Accenture GmbH

Wien, Linz

Accenture is one of the world's leading professional services firms, renowned for its consulting and outsourcing services with a focus on Strategy, Digital, Technology and Operations.

Founding year
1993
Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Consulting · Internet, IT, Telecommunication

Employer reviews

3.8Total(3 reviews)
Working conditions
x
4.4
Engineering
x
3.1
Team culture
x
3.9
Career growth
x
3.9
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Infrastructure Technology Support Practitioner

Accenture GmbH