Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you actively support the IT infrastructure and workplace services in the DACH region, take on 1st and 2nd level support, and coordinate infrastructure projects and technology integrations for stable operations.
Your role in the team
- As an Infrastructure Technology Support Practitioner, you support IT infrastructure and workplace services in Germany, Austria, and Switzerland.
- You work closely with local teams as well as global technology organizations to ensure a stable, secure, and modern technology operation.
- You will support both daily IT support and strategic infrastructure projects and technology integrations.
- You will handle 1st and 2nd level support for infrastructure, network, workplace, and enterprise applications.
- You support infrastructure rollouts, office deployments, network implementations, and technology refreshes across the DACH region.
- You act as an interface between local stakeholders and global technology, infrastructure, and security teams.
- You coordinate technology projects together with architects, project managers, and external service providers.
- You analyze recurring technical challenges and develop sustainable solutions for continuous improvement of service quality.
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Our expectations of you
Qualifications
- Good knowledge of networks, End User Computing, operating systems, and enterprise applications.
- Strong communication and stakeholder management skills.
- Excellent German and English skills, as well as a structured and solution-oriented work approach.
Experience
- Several years of experience in IT infrastructure, Workplace Services, or Technology Operations.
- Experience in supporting or implementing infrastructure and technology projects.
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What we offer
- Exciting infrastructure and technology projects in an international environment.
- Collaboration with local and global experts from various technology fields.
- Extensive training and development opportunities for your professional and personal career.
- Flexible work models that adapt to your individual needs.
- The opportunity to shape innovative technologies and make a visible contribution to the success of our clients and teams.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Job Locations
About Your Employer
Accenture GmbH
Wien, Linz
Accenture is one of the world's leading professional services firms, renowned for its consulting and outsourcing services with a focus on Strategy, Digital, Technology and Operations.
Description
- Founding Year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)3.8
Career Growth
3.8Engineering
3.0Workingconditions
4.3Culture
3.9
Infrastructure Technology Support Practitioner
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
