Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Bad Reichenhall, Flörsheim
- Working Model
- Onsite
Job Summary
In this role, you will address user support inquiries, create technical documentation, conduct training sessions, and test our software solutions to enhance user experience.
Job Technologies
Your role in the team
- Receiving and responding to user support inquiries from our customers.
- Creation of manuals and technical documentation.
- Testing our software solutions.
- Conducting user training sessions.
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Our expectations of you
Education
- Completed training as an electrical engineering master or electrician with many years of professional experience as a senior foreman or project manager in electrical trades is desirable.
Qualifications
- Proficiency in spoken and written German.
- Proficient handling of both old and new orthography.
- Independent, self-responsible, and process-oriented way of working.
- Teamwork, resilience, and flexibility.
- Good and secure communication skills over the phone.
- Customer focus and client orientation.
- Office skills (word processing, spreadsheets, email).
- High reliability and confidentiality.
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Job Locations
This is your employer
ZIEMER GmbH Elektrotechnik & Softwareentwicklung
Die ZIEMER GmbH Elektrotechnik & Softwareentwicklung entwickelt und vertreibt Softwarelösungen speziell für das Elektrohandwerk. Ausgereifte Softwareprodukte, ein praxisorientiertes Dienstleistungsangebot sowie die Marktführerschaft als Vollsortimenter sind die positiven Ergebnisse aus über 20-jährigem Erfahrungswissen als Softwareanbieter.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
User support staff
- Location
- Bad Reichenhall, Flörsheim
- Working Model
- Onsite
- Diversity
- Open for all genders
