Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle incident reports, administer PC clients, and assist users in 1st and 2nd level support, while installing hardware and software and implementing backup solutions.
Job Technologies
Your role in the team
- Acceptance of fault reports
- Classification, processing, troubleshooting, or forwarding to downstream support interfaces
- Support of users in 1st and 2nd level support
- Administration of PC clients
- User support for setup, maintenance, and management of client hardware and software installations
- Possible backup solutions (fileserver, cloud, etc.)
- Support in the planning, procurement, testing, and integration of hardware and software components within the scope of responsibility.
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Our expectations of you
Qualifications
- Good knowledge in the installation and setup of Microsoft Office products
- Good knowledge in the installation and administration of PCs with Windows and Linux operating systems
- Fundamental knowledge of network infrastructure and databases
- High service orientation and excellent communication skills
- Problem-solving skills and organizational talent
- Structured and responsible way of working
- Proactivity and openness to new topics
- Very good German skills (at least C1) as well as good English skills (at least B2)
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What we offer
- We support occupational pension schemes and subsidize them with 20% from the first day of employment.
- We finance an occupational health insurance for you to reduce your additional costs in case of illness, for preventive services, or aids (for statutory and private insured individuals).
- Additional personalized benefits optimize your salary.
- We offer you a cost-effective shopping experience with our Corporate Benefits app, featuring a selection of over 800 top brands.
- We offer you health promotion and mobility measures, e.g., with our Jobrad offer.
- We focus on a long-term collaboration based on trust and mutual respect.
- We offer you the opportunity for strategic and personal further education and development.
- We contribute to your work-life balance through flexible working hours and remote work.
- We receive top ratings from our employees (87% recommendation rate in the last 12 months and a score of 4.3 on Kununu).
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
CompuSafe Data Systems AG
CompuSafe Data Systems AG is an established IT company specializing in tailored IT services and transformations since 1989. With a focus on project management, it supports corporate clients in optimizing their IT infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Supporter
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
