Job
- Level
- Experienced
- Location
- Rottweil, Balingen
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for the administration and configuration of Windows client and server systems, manage networks and VPN connections, and analyze customer support requests for troubleshooting.
Job Technologies
Your role in the team
- Administration, installation, configuration, and maintenance of client and server systems in the Microsoft environment
- Administration of Windows Server applications (e.g., Windows Active Directory, DHCP, DNS, Exchange, SQL Server, etc.)
- Installation, setup, and maintenance of networks, internet access, VPN connections, and printer systems into the customer's infrastructure
- Troubleshooting, Analysis, and Resolution
- Requirements analysis, customer consulting, and technical collaboration in the preparation of offers
- User support as well as participation in various IT projects
- Assumption of operational responsibility to ensure IT services at the customer
- 1st and 2nd Level Support Topics
- Recording, classifying, and documenting user issues in a ticketing system
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Our expectations of you
Education
- Extensive IT expertise, completed vocational training as an IT specialist for system integration / IT electronics technician, or a similar qualification in the IT field, also open to career changers with comparable knowledge.
Qualifications
- Driver's license 'Class B'
- Independent work, structured approach, and strong communication skills
- Open, authentic, and customer-oriented demeanor
- Very good German and good English skills
- The following basic knowledge: Windows Client and Server, Virtualization (VMware, Hyper-V), Active Directory, Office 365, Exchange, DNS, DHCP, Group Policies, Backup Solutions, Networks and Firewalls, ideally knowledge in the setup and configuration of VoIP telephone systems.
Experience
- Initial professional experience in IT support, ideally with direct customer contact
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What we offer
- A mission. We are shaping a national champion in the IT system house market!
- Strong together. We work together & come from all over Germany once a year for a joint summer party.
- An agile work environment. You actively shape your area of responsibility. You benefit from lean structures, continuous training opportunities, and collaboration at eye level, even across locations.
- Regularly receive attractive employee benefits, offers, and discounts from well-known providers through our corporate benefits platform.
- More activity. We value our health! Take advantage of our corporate membership with EGYM Wellpass at premium sports, fitness, and leisure facilities.
- A future. We support you in building supplementary pension schemes through employer contributions within the framework of occupational pension schemes.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
citadelle systems AG
citadelle systems AG, founded in 2019, is an established IT system house focused on consolidating the German market. With a wide range of IT services, the company aims to establish a new champion in the market.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT administrator
- Location
- Rottweil, Balingen
- Working Model
- Onsite
- Diversity
- Open for all genders
