Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Independent desk-side support within the company campus
- IMAC/R process processing and support services for standard PC client environments as well as for non-standard hardware and software products
- User briefing
- Patch services on floor tanks and in distribution rooms
- Supporting customers in the further development of IT standards and facilities
- Supporting technical rollouts
- Carrying out “hardware moves” within the company campus
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Our expectations of you
Education
- Successfully completed technical training and practical experience in customer service are desirable; alternatively, other previous technical experience is also welcome
Qualifications
- Good hardware knowledge in the areas of desktop, notebook and peripherals
- Good knowledge of Microsoft operating systems (Windows 7,10,11) and Microsoft Office 365
- Very good knowledge of spoken and written German
- High customer and service orientation as well as strong communication skills
- Confident and professional appearance
Experience
- Experience in 2nd level technical support
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Benefits
Work-Life-Integration
More net
Job Locations
Location Munich
Bayern
Germany
This is your employer
Ratiodata IT-Lösungen & Services GmbH
We, Ratiodata GmbH, are one of the largest system houses and technology partners in Germany. Our team consists of around 1,200 colleagues who are employed at 12 locations and branches throughout the country. We offer our employees a modern work environment as well as above-average social benefits.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Mitarbeiter
- Location
- Munich
- Working Model
- Hybrid, Onsite
