Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 4.269 to 6.326€ Gross/Month
- Location
- Groß-Gerau
- Working Model
- Onsite
Job Summary
In this role, you will lead the development and operation of IT infrastructures, support the transition to independent responsibility, and manage the implementation of cloud-based solutions like Microsoft 365 and specialized applications.
Job Technologies
Your role in the team
- The Education Service of Kreis Groß-Gerau (AöR) has been operating as an independent public law institution since January 1, 2026; the full-day school sector was spun off from the Groß-Gerau district administration and transferred into an independent organization.
- The position is part of the newly established IT unit of the Education Service. You will work closely with the Head of Organization and Digitalization and support the development, operation, and further advancement of our IT structures.
- The IT of the Education Service is being gradually developed. Parts of the IT infrastructure, especially in the school environment, will initially remain integrated into the networks, systems, and support structures of the district IT. Therefore, a focus is placed on clear interfaces, coordinated support channels, and the gradual assumption of own IT tasks — starting primarily with cloud-based specialized applications such as GTS/GTSPro.
- Development and further enhancement of the IT structures of the educational service.
- Technical and organizational management of the IT unit.
- Perspectival leadership of two IT employees.
- Prioritization and management of IT requirements.
- Consulting for the executive board, management level, and specialist departments.
- Preparation of decision-making bases.
- Development of standards for IT operations, support, documentation, and digital collaboration.
- Central contact person for district IT and external IT service providers.
- Clarification of responsibilities, support channels, assignments, and escalations.
- Development of sustainable transition, interface, and operational processes.
- Consideration of existing Kreis-IT structures at school locations.
- Coordination of the gradual assumption of own IT responsibilities.
- Further development of the Microsoft 365 environment.
- Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
- Telephony via Microsoft Teams.
- Roles, rights, license, and permission concepts.
- Operation and further development of core specialist applications, particularly GTS/GTSPro.
- Coordination with specialist departments, software providers, Kreis-IT, and external service providers.
- Support with rollouts, testing, bug fixing, and change requests.
- Establishment of a reliable IT service and support structure.
- Management of hardware, end devices, licenses, and permissions.
- Coordination of firewall, VPN, network access, and secure external connections.
- Participation in IT security, backup, patch, update, and emergency processes.
- Maintenance of IT documentation, system overviews, and access control concepts.
- IT support for AVV, VVT, TOMs, data flows, interfaces, and system documentation.
- Coordination of technical and organizational issues with the external data protection officer.
- Support in the adoption and further development of digital administrative and specialist processes.
- Operational support of individual Microsoft 365 topics.
- User, group, role, and license management.
- Support with Teams Telephony, Exchange Online, SharePoint, OneDrive, and Entra ID.
- Operational involvement in GTS/GTSPro.
- Support in IT support for complex or not yet regulated inquiries.
- Participation in migrations, rollouts, and handover processes.
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Our expectations of you
Education
- A relevant university degree, for example in Computer Science, Business Informatics, Administrative Informatics, IT Management, or a comparable qualification.
Qualifications
- In-depth knowledge of the Microsoft 365 environment, particularly Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
- Knowledge in user, role, rights, and license management.
- Basic knowledge of networking, firewall, VPN, endpoint management, and IT security.
- Ability to plan, structure, and implement IT projects.
- Ability to identify and clarify technical and organizational interfaces between different IT structures.
- Basic knowledge of data protection, especially in the context of order processing, VVT, TOMs, authorization concepts, and specialized applications.
- Able to present technical topics clearly and translate them into organizational solutions.
- Willingness to take on operational IT tasks during the startup phase and to subsequently hand them over to the IT staff in a structured manner.
- Secure written and verbal communication.
- Knowledge of the public sector or municipal IT structures is an advantage.
- Practical experience with IT outsourcing, migrations, or transition structures is an advantage.
- Proficiency in Microsoft Teams as a telephony and communication solution is an advantage.
- Knowledge of specialized applications in the administrative environment is an advantage.
- Familiarity with cloud-based specialized procedures is an advantage.
- Basic understanding of data protection documentation, authorization concepts, and technical security measures is an advantage.
- Knowledge in process mapping and process documentation is an advantage.
- Initial contact with professional guidance or coordination of employees is an advantage.
- Clear management and organizational skills.
- Structured working.
- Technical understanding and organizational thinking.
- Binding communication.
- Sense of responsibility.
- Ability to plan transitions realistically.
- Willingness to actively contribute during the startup phase.
Experience
- Experience in IT administration, IT infrastructure, or IT service organization.
- Experience in collaborating with external IT service providers and internal IT partners.
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What we offer
- A permanent full-time position with 39 hours per week to be filled, according to EG 11 TVöD-VKA.
- For the advertised position, the granting of a skilled worker allowance of up to €450.00 per month (based on full-time employment) is planned, subject to the fulfillment of collective agreement and personal requirements.
- Varied areas of responsibility.
- Diversity & Acceptance.
- Future-proof workplace with retirement benefits.
- Flexible working hours including the possibility of working from home.
- Additional vacation days (Christmas, New Year's Eve, cultural events, and birthdays).
- Delicious canteen in the main building of the Groß-Gerau district administration.
- Comprehensive health promotion.
- Further education and training.
- Mobility support (JobTicket and bicycle/e-bike leasing).
- All positions can generally be filled on a part-time basis.
- Persons with disabilities will be given preference if equally qualified.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Der Bildungsservice Kreis Groß-Gerau (AöR)
The Educational Service of Kreis Groß-Gerau (AöR) is an independent institution under public law that has been active since January 1, 2026. The organization focuses on the development and expansion of all-day programs for primary and secondary schools in the Kreis Groß-Gerau and employs around 290 educational professionals. The Educational Service serves approximately 40 schools and ensures that all newly enrolled children have a legal right to a place in the all-day program.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System