Job
- Level
- Senior
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 70.000 to 105.000€ Gross/Year
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop custom applications and integrate systems on-site with customers to optimize production processes and implement data-driven solutions in manufacturing.
Job Technologies
Your role in the team
- As a Forward Deployed Engineer (FDE), you work directly with manufacturers to design, build, and deploy solutions on Tulip's Frontline Operations Platform.
- You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions.
- You will embed with customers at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations.
- Partner with plant-level and corporate stakeholders at a customer's site (operators, engineers, IT, quality, operations leadership).
- Lead design, build, and deployment of customer-specific Tulip solutions.
- Work side by side with customers and partners to implement solutions in live manufacturing environments.
- Deploy solutions to live production environments with minimal disruption.
- Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems.
- Work with machine data, events, and production context (orders, materials, routings).
- Troubleshoot and resolve complex issues spanning software, data, and operational workflows.
- Serve as the technical owner for forward-deployed customer solutions.
- Serve as the technical authority during customer deployments.
- Berate zu Architektur, Skalierbarkeit, Sicherheit und Zuverlässigkeit in regulierten oder hochverfügbaren Umgebungen.
- Document solutions and share learnings across internal teams.
- Communicate and work with the broader customer team to strategize for success.
- Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design.
- Help generalize customer-specific solutions into reusable product capabilities.
- Contribute to internal process development, best practices, and cross-team collaboration.
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Our expectations of you
Education
- BS degree in Engineering or a related technical field (or equivalent experience).
Qualifications
- Must be able to travel up to 50%.
- Ability to walk a shop floor and independently identify opportunities for operational improvement.
- Strong understanding of manufacturing workflows, quality, traceability, and operational constraints.
- Proven ability to lead complex technical or operational initiatives end to end.
- Strong project management, organization, and communication skills.
- Ability to think creatively and strategically while delivering practical solutions.
- A demonstrated commitment to viewing problems through the customer's lens.
- Ability to learn quickly and lead by example in ambiguous environments.
Experience
- 5+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles.
- Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred).
- Experience integrating systems and devices in manufacturing environments.
- Comfortable and experienced in customer-facing, technically deep conversations.
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What we offer
- Direkter Einfluss auf Produkt und Kultur.
- Company equity.
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K).
- Flexible work schedule and unlimited vacation policy.
- Virtual company events and happy hours.
- Fitness subsidies.
- An inclusive, dog-friendly office with diverse and inspiring colleagues.
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Topics that you deal with on the job
Job Locations
This is your employer
Tulip Interfaces
Tulip Interfaces, a spinout of the MIT Media Lab, is the leading provider of frontline operations platforms in the industry. The platform enables manufacturers to quickly design, deploy, and evolve digital operating systems, reducing errors and increasing productivity. With over ten years of research experience, the company supports businesses worldwide in equipping their workforce with intelligent, connected applications.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Forward Deployed Engineer
- Salary
- 70.000 to 105.000€ Gross/Year
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
