Job
- Level
- Experienced
- Location
- Minden
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you assist customers with technical inquiries, analyze issues, configure routers and firewalls, and engage in IT projects to enhance network security.
Job Technologies
Your role in the team
- Contact person for our customers regarding technical issues and change requests.
- Analysis of customer inquiries and troubleshooting using various monitoring and surveillance systems.
- Configuration of routers and firewalls based on security concepts.
- Implementation of changes to firewalls and CPE devices.
- Support in the execution of IT projects.
- Creation and status tracking of fault reports with suppliers.
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Our expectations of you
Education
- Training/Studies in the IT field or equivalent professional experience.
Qualifications
- Good knowledge of TCP/IP, Ethernet, and DSL.
- Product knowledge of routers and firewalls.
- Excellent communication skills and enjoyment in dealing with clients.
- Very good German and good English skills.
- Always open to new things, interested in lifelong learning.
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What we offer
- Permanent employment with 30 days of annual leave.
- Performance-based pay with annual bonus.
- Opportunity to work from home.
- Friendly, family-oriented, and open company atmosphere at the 'you' level.
- Interesting and varied activity in a complex technology environment.
- Independent and self-reliant work.
- Company pension scheme.
- Modern office building with 2-person offices and free drinks available at all times.
- Discounted lunch.
- Free e-charging station.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
MK Netzdienste GmbH
MK Netzdienste GmbH & Co. KG, based in Minden, is an established provider of internet solutions and IT infrastructure, specializing in tailored telecommunications solutions for business clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Admin Networks & Security
- Location
- Minden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
