Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Krefeld
- Working Model
- Onsite
Job Summary
In this role, you will support the transport management system, analyze disruptions and errors, coordinate the resolution with IT teams, and ensure seamless interfaces to related systems for consistent data flows.
Job Technologies
Your role in the team
- You are the primary contact for the business units regarding operational issues, disruptions, and malfunctions in the transport management system (e.g., dispatching, billing, status processing).
- Your responsibilities include analyzing errors and process deviations in the TMS, including tracing data flows, status chains, and interfaces, as well as coordinating troubleshooting with internal IT units and external service providers.
- Collaborating with the responsible Application Specialists of connected systems (e.g., BI, Finance) to ensure consistent data flows and process handovers is also part of your responsibilities.
- You manage the TMS-related interfaces (e.g., EDI, scanning systems, upstream systems), including error analysis, monitoring, and coordination with the EDI team.
- You are responsible for the technical support and customization of TMS configurations (e.g., tariffs, rule sets, status logics, billing parameters) to support operational business processes.
- Your responsibilities include supporting releases, updates, and changes in the TMS, including functional testing, approvals, and coordination with the business units.
- You prioritize and coordinate the handling of incidents, changes, and service requests in the TMS environment.
- You train users and key users in the use of the systems.
- You work on IT projects.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Analytical thinking skills and a structured working approach.
- Ability to understand and explain complex technical contexts.
- Strong communication skills and team spirit.
- Strong customer orientation.
- Independent and goal-oriented working style.
- Willingness to continuous learning.
- Negotiation-level proficiency in German and English, both written and spoken.
- Driver's license class B.
- Willingness to work in the evening and night hours and on weekends (occasionally).
Experience
- Relevant professional experience corresponding to the position and responsibilities, preferably in logistics or the service sector.
- Initial practical experience in application support or IT administration, ideally in the logistics environment.
- Experience with Power BI, Cognos BI, Winsped (LIS), Newtron, and Diamant systems.
- Experience in project work and agile project management.
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What we offer
- 30 vacation days (based on a 5-day week) and predictable working hours: Enjoy ample time to relax.
- Profit sharing and holiday pay: Your contribution counts and is rewarded.
- Asset-building benefits: We support you in building your wealth.
- Employee parking spaces to make your daily life easier.
- Jobrad: Cycling to work in summer? No problem!
- Portal Employee Benefits: Discounts, e.g., for travel or electronic devices.
- Platform voiio: A family-friendly digital space for consulting services and discounts.
- Your workplace: We also offer you the possibility to work remotely and provide you with a laptop and a mobile phone for this purpose.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
nox Germany GmbH
nox Germany GmbH is the leading provider of overnight express deliveries of time-critical spare parts in Europe. The company offers logistics solutions for various industries, including automotive, agriculture, and mechanical engineering, and operates over 20 depots in Germany as well as locations in Belgium and the Netherlands. With around 1,000 employees, nox Germany GmbH generates a revenue of approximately 300 million euros.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Application Specialist TMS
- Location
- Krefeld
- Working Model
- Onsite
- Diversity
- Open for all genders
