Job
- Level
- Senior
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 57.800 to 84.680€ gross/year
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will create reports and configure BI tools like SAP Business Objects while developing SQL queries for ACD and WFM data and ensuring monitoring of the reporting operations.
Job Technologies
Your role in the team
- Report creation and real-time reporting using SAP Business Objects, Strategy, Genesys Pulse, and NTT Wallboard based on ACD and WFM data
- Creation of database queries with SQL (Oracle and Microsoft)
- Database programming (PL/SQL, Transact SQL)
- Creation and customization of queries in the ITSM database (DB2)
- Configuration and parameterization of the deployed BI tools
- Monitoring and supervision of the reporting operations and the deployed reporting components
- Project work and consulting for report consumers
- Development of KPIs
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Our expectations of you
Education
- Successfully completed vocational training or university degree
Qualifications
- Strong sense of responsibility and thorough work approach
- Excellent SQL skills
- Business travel readiness
Experience
- At least 5 years of call center experience
- At least 3 years of reporting experience with BI tools (preferably SAP BO and/or Strategy)
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What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful interaction and a strong team spirit are fundamental.
- The compensation ranges between €57,800 and €84,680. The actual amount will be determined based on your scope of responsibilities as well as your experience and skills.
- We offer 30 days of annual leave, 1 traditional holiday, plus options for individual adjustments.
- Through our benefit app, you receive a monthly credit and can additionally secure tax advantages on public transport tickets.
- We enable flexibility to balance work and private life, for example through remote work or trust-based working hours.
- We support professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- Our Jobrad offer allows leasing of up to 2 bicycles.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6