Job
- Level
- Senior
- Job Field
- Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stuttgart
- Working Model
- Onsite
Job Technologies
Your role in the team
- Lead a team of more than 30 members and perform task allocation to the team. Conduct performance appraisals for reporting team members.
- Engage in third-party vendor interactions.
- Ensure that all the services under him/her are delivered by adhering to the agreed SLA/KPIs. Define and implement service improvement plans.
- Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service.
- Implement automation in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service.
- Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct team meetings regularly.
- Engage in problem management process for root cause determination & permanent corrective action.
- Plan and oversee life cycle management activities(e.g. patching and upgrade activities)
- Leading the activities of Quarterly Maintenance weekends ensuring successful recovery of all the systems post activity.
- Experience working on RFPs (solutions / estimates) for infrastructure services.
- Driving automation using state-of-art automation platforms.
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Our expectations of you
Qualifications
- Wireless Networking (CISCO,ARUBA,MERAKI), Network Routing/Switching, Cisco Prime, Cisco ISE, AAA
- DNS/DHCP/IPAM, Proxy
- Firewall, scripting
- German (Primary), English (Secondary)
- Leading team of more than 30 members
- Team performance management
- Ability to lead and drive the team towards program objectives.
- Excellent analytical and troubleshooting skills.
- Excellent in verbal, written communication.
- Creative thinking in implementing service improvements (automation, incident reduction, etc.).
- Excellent presentation skills.
Experience
- Experience in running operations with ITIL processes / ITIL certified.
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Job Locations
Location Stuttgart
Baden-Württemberg
Germany
This is your employer
Infosys Consulting
Infosys Consulting is a management consulting and IT consulting practice within the larger Infosys organization, specializing in strategy, IT transformation, change management and business analytics.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.5
Career Growth
5.0Culture
4.7Workingconditions
4.0Engineering
4.4
Project Manager Network Operations Senior
- Location
- Stuttgart
- Working Model
- Onsite
