Job
- Level
- Experienced
- Location
- Stuttgart, Leonberg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you handle requests in ticket management and provide 1st and 2nd line support while installing and maintaining IT systems, collaborating with colleagues on innovative projects.
Job Technologies
Your role in the team
- Ticket management including 1st- and 2nd-line support
- Installation, maintenance, and support of IT systems
- Collaboration with on-site and regional IT engineers on project implementation and the introduction of innovations
- Management of devices and inventory
- Provision of technical support/input for projects and initiatives at the site and within the team
- Conducting tests and inspections of end-user devices
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Our expectations of you
Education
- You have completed training as an IT specialist (m/f/d) or a comparable qualification, along with relevant professional experience in an IT support environment.
Qualifications
- Ability to develop clear and concise informational materials
- Independent working style, ability to work in a team even across functions, reliability, and sense of responsibility
- German and English language skills (B1)
- Willingness to work in shifts and on-call duty
- Willingness to occasionally travel to our locations
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What we offer
- Permanent employment contract, attractive salary package, flexitime model, systematic onboarding, product- and sales-specific training as well as further education by arrangement
- Participation through our flat hierarchies and short decision-making paths, so that you and the team at the headquarters can succeed together.
- Modern work tools, flexible working hours, and mobile IT equipment, also for private use (e.g., laptop with Office 365)
- Bike leasing, company pension scheme, asset-building benefits, free drinks on site, health promotion and fitness partnerships, celebrating successes together - you can expect an open and committed team at the market leader
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
mateco GmbH
mateco ist der Arbeitsbühnen-Vermietprofi und Marktführer in Deutschland und dem angrenzenden europäischen Ausland mit über 45 Jahren Erfahrung.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1973
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production, Engineering Industry
IT Support Engineer
- Location
- Stuttgart, Leonberg
- Working Model
- Onsite
- Diversity
- Open for all genders
