Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Internship / school internship
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist in 1st level support, prepare hybrid meetings, manage IT access, and optimize support processes while working closely with the IT team and end-users.
Job Technologies
Your role in the team
- Our IT team is looking for support with the following tasks:
- 1st level / end-user support including ticket system management
- Technical preparation and support for hybrid meetings
- Setup and maintenance of computer workstations and peripherals
- Conducting onboarding and offboarding of new employees
- Account management and maintenance in Active Directory, Exchange, Entra ID, and various cloud services
- Maintenance of the inventory system as well as warehouse and consumables management
- Maintenance of the Mobile Device Management System and the digital locking system
- Participation in the automation and optimization of IT support processes
- Participation in various IT projects as well as in the implementation of data protection and information security tasks
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Our expectations of you
Education
- Degree in Computer Science, Business Informatics, or a comparable technical field of study
Qualifications
- Affinity for IT and an interest in problem-solving
- Strong service orientation and team spirit, as well as enjoyment in working with people
- Reliability and Punctuality
- Forward-thinking, flexibility, and organizational skills
- Open and helpful nature
- Excellent MS Office skills
- Excellent spoken and written proficiency in German and English
- Structured, independent, and meticulous working style
Experience
- Ideally, initial experience in IT support
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What we offer
- Remote flexi-freedom: Whether somewhere in Germany or in Cologne-Ehrenfeld, whether very early or a bit later - where and when you work, is up to you.
- Sabbatical | Workation: If you ever get a serious case of wanderlust, you can go on a Workation across Europe. Want a little more? Take a sabbatical.
- Holiday paradise: We offer 30 days of vacation + 2 bonus days + special leave.
- Inner Values: We stand together and show appreciation. Open-hearted & open-minded – that's who we are in our work, mentoring, team events, and social engagement.
- Growth Booster: We support you through our in-house agency Academy, regular development discussions, and up to 5 additional training days per year.
- Entry-level support: From onboarding buddy and mentorship to comprehensive onboarding modules – we won't leave you alone at the start.
- Body Kicker: Back school, fitness, eye test, company doctor - because your health matters!
- DogApproved: Dogs make people happy. Therefore, they are allowed by arrangement.
- Secure your future: With our company pension scheme, you can look forward to the future with confidence.
- Corporate Benefits: Enjoy a wide range of shopping and travel advantages outside of work as well.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Palmer Hargreaves GmbH
Palmer Hargreaves GmbH is an owner-managed agency based in Cologne that operates internationally. The company assists brands with complex topics and communication services, utilizing modern technologies to provide effective solutions.
Description
- Company Type
- Digital Agency
- Industry
- Advertising, Marketing, PR
Working Student IT Support
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
