Job
In this role, you solve IT challenges, install hardware and software, maintain server and client infrastructure, and assist employees with IT inquiries at the production site.
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Your role in the team
- As an IT Service Technician (m/f/d), you support our colleagues and ensure a stable, future-proof IT infrastructure.
- As the central point of contact for our teams, you resolve challenges quickly and actively drive our IT solutions forward.
- Administration, monitoring, and further development of our networks and IT infrastructure at our production site.
- Performing hardware and software installations, as well as ensuring, repairing, and maintaining the server and client infrastructure.
- Supporting employees with company-provided software and hardware at computer-based workstations in production.
- National and international user support for all IT-related matters.
- Contribute to individual IT projects.
Our expectations of you
Education
- Completed vocational training in IT or computer science (career changers are also welcome).
Qualifications
- Ideally, a technical and practical understanding of IT support in a production environment.
- Enjoyment and enthusiasm for working with customers.
Experience
- Initial experience in IT systems administration.
What we offer
- Flexibility through a flextime model, including time off in lieu; 30 days of annual leave with no restrictions during the probationary period; company-wide holiday closures over Christmas and on bridge days; special leave for significant life events.
- Up to €250 gross per month in childcare allowance, contributions toward the company pension plan (€40 plus 20% of the salary conversion amount), exclusive employee discounts.
- Structured and inspiring onboarding process, hands-on training at our in-house training center, access to Busuu, Allegion Academy & LinkedIn Learning, mentoring on development and career paths.
- Affordable leasing of JobRad bikes and e-bikes.
- €2 meal allowance for the in-house catering service, €30 gross monthly fitness allowance, professional EAP counseling for all of life’s challenges, free drinks & fresh fruit.
- An inspiring spirit, flat organizational structures, a diverse team representing 17 nationalities, a strong willingness to help and a great sense of togetherness, and lots of fantastic events.
Benefits
Food & drink
Health, fitness & fun
Work-Life-Integration
Job locations
About your employer
Allegion plc is an Irish registered, publicly traded company based in Dublin that provides security solutions and access products for both private and commercial applications. The company focuses on mechanical locks, electronic access systems, and additional security products. Allegion plc also has locations in Austria and Germany.
- Established Company
- Onsite, Hybrid
- Other Sectors
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