Senior Product Owner E-Commerce

IONOS

Job

In this role, you will be responsible for optimizing the conversion rate in our online shops, analyze user flows, and work closely with cross-functional teams on product development.

Job summary

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Your role in the team

  • You take end-to-end responsibility for a product area across our websites and online shops, or for a brand within the IONOS Group, working alongside cross-functional experts.
  • You are responsible for the conversion rate: You analyze user flows and the checkout funnel, manage the most important shop KPIs, and prepare reports for management.
  • You plan and prioritize A/B and multivariate tests with clear hypotheses, KPIs, and evaluation criteria, and roll out successful variants.
  • You maintain and prioritize the backlog based on user feedback, business objectives, and market and competitor analyses, coordinating it with stakeholders.
  • You translate business and user requirements into epics, user stories, and workflows that development teams and AI tools can implement directly.
  • You further develop AI-powered ordering flows and product advice, such as personalization and guided selling, and validate ideas early with prototypes.
  • You use AI tools in your day-to-day product work, for example for backlog refinement and analyzing feedback and competitors, share this knowledge with the team, and coordinate with the AI Transformation team.
  • You work closely with Development, Engineering, agencies, Product Management, Product Marketing, Sales, and Customer Service, and champion new UX concepts within the team and with stakeholders.

Our expectations of you

Education

  • Degree, comparable training, or equivalent experience.

Qualifications

  • Business acumen and revenue orientation: You think in terms of conversion, revenue, and customer value, and evaluate ideas based on their contribution to business success.
  • A strong understanding of our customers’ needs and of measures that make it easier for them to make a purchase.
  • Confidently engage with stakeholders from Sales, Marketing, Product Management, and Engineering: You prioritize the backlog together and communicate your decisions persuasively.
  • Creativity, analytical thinking, initiative and courage, as well as a structured, pragmatic approach.
  • You work with stakeholders to further develop the product vision and translate it into concrete actions.
  • Openness to AI and new technologies: You use AI applications in your day-to-day work and recognize where they can improve sales and the customer experience.
  • Enjoyment of digital products and the ability to quickly adapt to new priorities in a dynamic environment.
  • Very good German and English skills.

Experience

  • Several years of experience as a Product Owner.

What we offer

  • Hybrid working model with the option to work from home.
  • Flexible working hours through trust-based working time.
  • At some locations, a subsidized cafeteria and a variety of complimentary drinks.
  • Modern office space with excellent transport links.
  • Various employee discounts on activities and products.
  • Employee events such as summer and winter parties, as well as workshops.
  • Numerous training and development opportunities.
  • Various health programs, such as sports and wellness classes.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Karlsruhe
    Baden-Württemberg, Germany

About your employer

The 1&1 IONOS product portfolio offers everything businesses need to be successful in the cloud: from domains to classic websites and do-it-yourself solutions, online marketing tools to fully-fledged servers and an IaaS solution.

Founding year
1988
Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Internet, IT, Telecommunication
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Senior Product Owner E-Commerce

IONOS