Job
- Level
- Experienced
- Location
- Erfurt
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you manage central IT services like Active Directory and firewall, oversee virtualization, monitor IT systems, analyze issues, and provide support and consultation to users.
Job Technologies
Your role in the team
- Managing central services and components (including Active Directory, firewall, email accounts, file servers, WSUS).
- Administrative support for virtualization (including installation and support of IT hardware in the area of server and desktop virtualization, troubleshooting and problem solving, test deployments, server hardware).
- Administrative support (including antivirus solutions, network components & WLAN technology, printing, scanning & copying technology, HAMASYS, VIS).
- Inventory of IT equipment, continuous maintenance of the IT inventory, and preparation of evaluations as needed.
- Restoration of backups / data.
- Monitoring of the IT system environment including IT security-relevant aspects (monitoring of IT systems in TZFP and handling of fault cases).
- Assistance with IT security tasks.
- Technical preparation and support of public procurement procedures.
- User support for IT workstations, printers, WLAN, VIS, HAMASYS.
- First Level Support: Problem analysis and resolution.
- User support.
- Setup, reconfiguration, and dismantling of IT workstations.
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Our expectations of you
Education
- Completion of at least a three-year vocational training in information technology (e.g., IT specialist in system integration) or a Bachelor's degree (FH/University) / Diplom (FH) in Computer Science or a comparable field, which qualifies for the activities according to TV-L.
Qualifications
- Comprehensive and practical expertise in the areas of: PC standard software, operating systems for servers and clients, system services and system monitoring, error and release management, backup and recovery, IT security (including malware, system penetration defense, etc.), data protection.
- Independence, initiative, and a high sense of responsibility.
- Strong organizational and planning skills, diligence, and accuracy.
- Consulting expertise for effective user support.
Experience
- At least three years of professional experience in activities that correspond to the advertised tasks in terms of type, significance, and difficulty (assessment based on your submitted references).
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What we offer
- A diverse and interesting range of tasks in a socially important part of Thuringia's state administration.
- Workplace safety and attractive social benefits of the public sector (including collective bargaining agreement, annual special payment TV-L, asset-building benefits, 30 vacation days, company pension scheme (VBL), sickness benefit subsidy, sabbatical).
- Flexible working and part-time arrangements to reconcile family and career.
- A variety of external and internal programs, educational leave of up to five days per year.
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Job Locations
About Your Employer
Thüringer Zentrum Für Forensische Psychiat
The Thuringian Center for Forensic Psychiatry, located in Erfurt, is a state authority responsible for managing the forensic psychiatric facilities in Thuringia and supporting their organizational and professional tasks. Established in 2022, it operates in public administration and forensic psychiatry.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT system and user support administration
- Location
- Erfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
