SAP Application Support Specialist - Customer Service

New

ARENA Personal Management GmbH

Job

In this role, you will support SAP applications in Customer Service, conduct customizing, optimize processes using ABAP, and actively shape the migration to SAP S/4HANA. You will coordinate testing, document changes, and ensure application security.

Job summary

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Job technologies

Your role in the team

  • You maintain and continuously develop our SAP applications in the Customer Service area.
  • You will independently handle customizing and contribute to ABAP programming to optimize our business processes.
  • You will actively shape the transformation from SAP ECC to SAP S/4HANA.
  • You work closely with the business departments as well as external service providers and IT partners.
  • You plan and coordinate tests, document changes, and ensure the quality of the solutions.
  • You monitor the availability and security of applications and regularly inform management about important developments.

Our expectations of you

Education

  • A completed degree in computer science or business informatics, vocational training as an IT specialist (m/f/d), or an equivalent qualification.

Qualifications

  • Knowledge of SAP S/4HANA Service is welcome, but not required.
  • Confident handling of SAP standard processes, as well as basic knowledge of ABAP or the motivation to develop these skills further.
  • Analytical thinking skills and a passion for understanding complex technical concepts.
  • Experience with CRM systems, ideally SuperOffice, is an advantage.
  • Good command of English for collaborating with international locations.

Experience

  • Experience in SAP application support, ideally in a customer service environment.
  • Ideally, experience migrating from the classic SAP CS module to SAP S/4HANA Service.

What we offer

  • A varied role with an international focus.
  • The opportunity to actively shape the SAP transformation.
  • Independent work and short communication channels.
  • A varied range of responsibilities with opportunities for professional and personal development.
  • A collaborative IT team where your ideas and skills are valued.

Topics you will work on

Job locations

Map of the job locations
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  • Location Dresden
    Sachsen, Germany

More about the recruiting agency

Arena Personal Management GmbH is an experienced personnel service provider in Germany, active in temporary employment and personnel placement since 1992. With a wide network of locations, the company offers solutions for various industries.

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SAP Application Support Specialist - Customer Service

ARENA Personal Management GmbH