Job
- Level
- Experienced
- Location
- Frankfurt
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will actively manage our IT systems, assist 160 users with hardware and software inquiries, and handle installations, configurations, and Windows Server and Active Directory administration.
Job Technologies
Your role in the team
- A key aspect of your role is to support our local IT systems and users. You ensure a reliable and efficient operation for approximately 160 users with desktop and mobile devices.
- Competent and service-oriented, you assist our employees with questions regarding hardware and software, communication equipment, and Microsoft 365 – on-site, by phone, and remotely – and handle incidents and service requests through our ticketing system.
- Installation, configuration, and maintenance of PCs, notebooks, and mobile devices are just as reliably within your scope as user and permission management, hardware and software inventories, and basic network components.
- You manage our Microsoft Windows Server and Active Directory environment, assist with the operation of the VMware virtualization environment, and support backup and recovery processes with Veeam.
- They assist in ensuring compliance with IT security standards and corporate policies, maintain technical documentation, and work closely with external service providers as well as regional and global IT teams.
- The unique appeal of this position: You actively contribute your expertise to local and international IT projects and assist with conception, testing, documentation, and implementation of new solutions.
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Our expectations of you
Education
- Completed training in the IT field, ideally as an IT specialist in system integration, or a comparable IT qualification.
Qualifications
- Good, practical experience in Microsoft Windows Client and Server environments, Active Directory, and Microsoft 365
- A high level of motivation, reliability, and sense of responsibility, as well as a structured and independent way of working.
- Quick understanding of technical contexts and a solution-oriented approach when searching for suitable technical solutions
- Strong service and customer orientation, as well as the ability to communicate technical topics clearly and understandably to non-IT target groups.
- Good German skills and very good English skills to communicate confidently in an international IT environment.
Experience
- Relevant experience in IT support and/or system administration
- Experience with VMware or comparable virtualization solutions as well as basic knowledge of networks, backup solutions, and IT infrastructure
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What we offer
- Nemak considers it important to offer its employees a fair, equitable, and competitive compensation and benefits package.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
Nemak
Nemak is a leading provider of innovative lightweighting solutions for the global automotive industry, specializing in the development and manufacturing of aluminum components for powertrain and body structure applications. The company employs more than 22,000 people at 38 facilities worldwide, generating revenues of US$3.2 billion in 2020.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry