Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure stable IT operations, administer Microsoft 365 and servers, support employees in 1st/2nd level support, and coordinate system availability and IT security measures.
Job Technologies
Your role in the team
- As an IT Infrastructure & Application Support Specialist (m/f/d), you ensure the smooth and secure operation of our IT landscape.
- You manage our Microsoft 365 environment as well as server and network infrastructure, support our employees with IT-related questions, and ensure high availability of our systems and applications together with internal and external partners.
- You manage and administer our Microsoft 365 environment as well as Windows/Linux servers, virtualization, and network environments.
- You support our employees in 1st- and 2nd-level support with hardware and software issues, as well as around Outlook, Teams, OneDrive, SharePoint, VPN, and other business applications (e.g., SAP Business One).
- You coordinate patch management, backup and antivirus monitoring, software and license management, as well as certificate management.
- You are responsible for IT-related onboarding and offboarding, ensuring the provisioning of user accounts, permissions, and end devices.
- You coordinate incidents, changes, and scheduled maintenance activities together with internal IT teams, departments, and external service providers, ensuring compliance with agreed Service Levels (SLAs).
- You create and maintain technical documentation, process descriptions, and knowledge bases.
- You assist with IT security, audit, and compliance topics (e.g., TISAX and ISO 27001) and contribute to the continuous improvement of our IT processes.
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Our expectations of you
Education
- Successfully completed studies or training in the field of computer science, information technology, or a comparable qualification.
Qualifications
- Good knowledge of Microsoft 365, Exchange Online, Active Directory, Windows/Linux servers, virtualization, as well as backup, storage, and endpoint security solutions.
- Basic knowledge in the areas of networks (LAN/WAN), routing, switching, WLAN, as well as firewall and VPN technologies (e.g., Sophos or Fortinet).
- Knowledge in the field of IT security as well as compliance and audit requirements (e.g., TISAX or ISO 27001).
- Structured, autonomous, and solution-oriented working style as well as a high quality and service awareness.
- Strong communication and teamwork skills, as well as enjoyment in collaborating with internal departments, external service providers, and international contacts.
- Negotiation-level German skills and very good English skills in spoken and written form.
Experience
- Several years of professional experience in IT infrastructure, IT operations, or application support - ideally in an international corporate environment.
- Experience in supporting business applications, ideally SAP Business One.
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What we offer
- Flexible and mobile working arrangements, as well as the possibility of Workation (within the EU), to optimally balance leisure, family, and work.
- Freedom for your own ideas through flat hierarchies and short decision-making paths.
- A strong team spirit through regular events such as summer and Christmas parties or our monthly Leberkäs brunch.
- Health promotion through fitness subsidies via Hansefit or EGYM Wellpass as well as bicycle leasing through Job Rad.
- Free coffee, tea, water, fruit, and cookie flat rate for your well-being.
- Attractive additional benefits such as company pension scheme (33% employer contribution) and discounts through corporate benefits.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
UNO MINDA Group
Founded in 1958, Uno Minda Group is a leading provider of automotive components, supplying OEMs worldwide with innovative solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Infrastructure & Application Support Specialist
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
