Job
- Level
- Experienced
- Location
- Magdeburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the contact person for IT operations, handle IT requirements, assist with 1st level support, and collaborate on implementing security concepts and introducing new processes.
Your role in the team
- Contact person for IT operations and digitalization within the department.
- Recording of the needs and requirements of employees and management for IT.
- Recording issues and providing 1st level support for employees.
- Collaboration with the central IT department as well as external service providers to find solutions.
- Participation in the implementation of IT security and data protection concepts.
- Distribution, installation, and inventory management of used hardware and software.
- Onboarding and offboarding as well as training employees in specialized applications.
- Assistance and collaboration in the planning and implementation of new procedures.
- Participation in the creation of tender documents such as specifications and, if applicable, the requirements specification.
- Communication with central offices as well as service providers and process manufacturers.
- Participation in test deployments as well as error analysis.
- Onboarding and training of employees.
- Control and approval of procedures.
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Our expectations of you
Education
- Completed three-year relevant IT vocational training or a completed three-year vocational training as an administrative specialist or completed employee training course I.
Qualifications
- Class B driver's license.
- Ready-to-use IT skills as well as knowledge in project management.
- Legal knowledge in data protection, municipal, budget, and procurement law.
- Independent working style, innovation and motivation skills.
Experience
- Knowledge and experience in the field of information technology and digitalization (IT affinity).
- Experience in supporting IT applications and individuals with IT issues.
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What we offer
- Secure employment with pay according to TVöD-VKA and dynamic salary development (experience levels 1 to 6), company pension scheme for tariff employees (employer contribution 3.9% of gross salary), Christmas bonus, performance bonus, discount for local public transport in the marego network, possibility of bicycle leasing, and other attractive employee discounts.
- Family-friendly policies through flexible working hours without core hours, the option for partial remote work, 30 days of vacation (based on a 5-day workweek), as well as days off on December 24th and 31st.
- A wide range of training and development opportunities, numerous offerings for health promotion and maintenance, as well as events such as team days, anniversaries, children's Christmas parties, etc.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Landeshauptstadt Magdeburg
The state capital Magdeburg serves as the central administrative authority of the city, managing public services and the development and organization of the city. It offers numerous administrative services and employment opportunities across various sectors.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions