Job
- Level
- Experienced
- Job Field
- Scrum, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Friedrichshafen
- Working Model
- Onsite
Job Summary
In this role, you will define the product vision for a modern CRM solution, design user journeys, write user stories, and manage agile teams to enhance sales processes and efficiency.
Job Technologies
Your role in the team
- You play a central role in the implementation, rollout, and continuous development of a new, modern CRM solution, working closely with IT as well as other Product Owners in the Sales Excellence team (e.g., PO CPQ, Sales Cloud, Customer & Partner Portal, eCommerce).
- Definition of the product vision and goals for the CRM with the aim of improving user journeys and user experience for customers, partners, and sales.
- Training and coaching of sales teams to maximize the potential of CRM functionalities and to increase revenue growth as well as operational efficiency.
- Analysis and alignment of new functionalities with global business stakeholders; definition of requirements and processes as well as their translation into user stories and acceptance criteria.
- Responsibility for the existing legacy CRM "CEC Sales" and a key role in the transition to the new CRM.
- Proactive change management during the migration to a new CRM solution.
- Ensuring the balance between business priorities and standard software functionalities.
- Planning and release of product releases; prioritization and management of the backlog; supporting the agile team in sprint planning, backlog refinement, retrospectives, and sprint reviews to promote continuous improvement.
- Coordination of external development teams as well as support for automated testing activities.
- Reporting of status and KPIs to management.
- Release approval based on the Definition of Done and active monitoring of deployments to ensure business continuity.
- Risk management and escalation of issues.
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Our expectations of you
Education
- Completed university degree in Economics, Computer Science, Marketing, or a comparable field of study.
Qualifications
- Very good understanding of Lead-to-Quote processes, including measures to increase revenue and reporting.
- Solid knowledge of agile development / Scrum.
- Strong communication, change management, and reporting skills.
- Competence in identifying and minimizing risks.
- Knowledge in coordinating (automated) tests as well as in quality assurance.
- Ability to reliably deliver even under tight schedules and changing priorities.
- Willingness to travel internationally (up to 30%).
- Fluent in German and English.
Experience
- Extensive experience as a Product Owner or Project Manager for IT software, ideally in the CRM environment.
- Experience in operational or strategic sales is an advantage.
- Experience in backlog management and prioritization, e.g., Atlassian Jira / Azure DevOps.
- Experience in stakeholder, software vendor, and implementation partner management.
- Experience in coordinating cross-functional, global teams.
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What we offer
- Healthy and fair working conditions through collective bargaining agreements (metal and electrical industry).
- Company-owned health insurance BKK MTU for our employees and their family members.
- Comprehensive corporate health management including a company fitness program (EGYM Wellpass).
- Attractive company pension scheme - Save for your retirement with us!
- Occupational Disability Insurance - Coverage for All Cases!
- Mobility support in everyday life - JobTicket and Jobrad.
- Corporate Benefits Program - Attractive employee discounts on numerous leading brands.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Rolls-Royce Deutschland Ltd & Co. KG
A passionate team of more than 3,500 employees from over 50 countries is working at Rolls-Royce Germany to design, manufacture and maintain modern aircraft engines.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Product Owner Global CRM
- Location
- Friedrichshafen
- Working Model
- Onsite
- Diversity
- Open for all genders
