Job
In this role, you will develop AI-driven solutions for process automation, conduct customer interviews, design intelligent services, and actively drive maintenance and optimization projects forward.
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Your role in the team
- You take ownership of smart services - from problem analysis through conception to the implementation of prototypes and proofs of concept. In doing so, you consider end responsibility, maintainability, and AI-driven lifecycle management from the outset.
- You consistently analyze existing processes, identify process improvements within the application as well as in commissioning and operation, and actively promote automation.
- You develop agentic solutions that reduce manual steps, replace manual UI interactions with intelligent automation, rethink application knowledge, and significantly relieve customers and internal teams.
- You design and develop AI-powered solutions for customer onboarding moderation, intelligent monitoring, self-service, data analysis, and automated workflows.
- You conduct workshops and client interviews, understand needs firsthand, and translate them into actionable concepts.
- You proactively try out new tools, AI applications, and working methods, think ahead, and continuously develop yourself as well as our solutions.
Our expectations of you
Qualifications
- You naturally use AI and LLMs in your daily work — with platforms like OpenAI or Anthropic — and are familiar with approaches such as RAG, agents, or structured data extraction. What matters less is technical depth and more your intuition for where LLMs provide real value, where their limitations lie, and how to use them effectively.
- You proactively take responsibility for your topics, question the status quo, and are eager to drive change forward boldly – actively communicating progress and persisting until an idea becomes a result.
- You impress with your communication and dialogue skills - whether in conversations with clients, sparring with the team lead, or in internal interdisciplinary exchanges.
- You have a quick grasp of concepts, quickly familiarize yourself with application-related contexts in a solution-oriented manner, and can rethink existing knowledge — without waiting for instructions, but rather advancing topics through collaborative exchange.
- You can justify the benefits of automation and process optimization not only technically but also economically – both internally and externally.
Experience
- You have already gained relevant practical experience and understand technical contexts – APIs, data flows, system architectures, and SaaS solutions – and can translate this understanding into pragmatic, functional solutions.
What we offer
- Do you want to be part of a motivated team that stands for cohesion and appreciation?
- Are you looking for a work environment with flat organizational structures that offers plenty of room for your own ideas and development?
- A balanced work-life balance, flexible working hours through flextime, 30 days of vacation (full-time), and the possibility to work from home are very important to you? All of this is standard for us.
- An attractive salary, a permanent employment contract, and additional benefits such as team and company events, corporate fitness programs, bike leasing, and much more complete our offer.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
As one of the leading providers in the time and attendance tracking market, we are dedicated to innovation, design, and quality. With our large partner network, we offer modern solutions in hardware and software that meet the highest standards for security in the time management and security industry. What makes PCS unique is our company culture--a supportive environment where everyone works together with mutual respect.
- English
- Established Company
- Onsite, Hybrid
- Industry, Production · Internet, IT, Telecommunication
Employer reviews
- Team culture
- 4.5
- Engineering
- 3.3
- Career growth
- 3.8
- Working conditions
- 4.4
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