Job
In this role, you handle user inquiries and technical issues at the 1st and 2nd level support, perform installations and configurations, and document processes for escalation to 3rd level support.
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Job technologies
Your role in the team
- Support and assistance for users at 1st and 2nd level.
- Error analysis and troubleshooting in hardware and software.
- Installation and configuration of workstations.
- Documentation and forwarding to 3rd level support.
Our expectations of you
Education
- Completed IT training or a comparable qualification.
Qualifications
- Friendly demeanor and service orientation.
- Knowledge of Windows environments and ticketing systems.
Experience
- Experience in IT support is an advantage.
Benefits
Work-Life-Integration
Job locations
More about the recruiting agency
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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