Job
In this role, you will support customer projects by planning and configuring IT systems, assist in troubleshooting, administer servers, and create system documentation.
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Your role in the team
- Management of client projects.
- Planning, setup, and configuration of IT systems according to customer requirements.
- Customer support via phone, ticketing system, and on-site at the customer's location.
- Systematic narrowing down and troubleshooting of occurring issues using expert and diagnostic systems.
- Consulting internal and external users on the selection and use of equipment.
- Troubleshooting application and system issues.
- Support in the operation and maintenance of our systems.
- Administration and maintenance of dedicated and virtual server systems.
- Creation of system documentation.
- Conducting training sessions for clients.
- Support of the support team leadership, possibly also taking on managerial tasks.
Our expectations of you
Qualifications
- Excellent Linux skills (prerequisite).
- Personal interest in activities within the IT system house environment.
- Independent, structured, and transparent working style as well as good self-organization.
- High commitment and sense of responsibility.
- Excellent team and communication skills.
- Very good German and very good English skills, both written and spoken.
- Quick comprehension and high willingness to learn.
What we offer
- A relaxed, friendly team and surprisingly a lot of fun - with flat hierarchies and short decision-making paths.
- State-of-the-art data centers and professional infrastructure.
- 30 days of vacation per year.
- Company pension scheme.
- Regular training and development.
- Home office is possible (depending on the tasks - certain activities obviously require presence on site).
- Free drinks and snacks.
- WellPass for Fitness & Health.
- Weekly back fitness at the workplace with a personal trainer.
- Team nanny, who prepares delicious meals for everyone every day.
- Animal-friendly environment - we have three office dogs as part of the team.
- Diverse expertise in IT project management, data center operations, network infrastructure, as well as sales and marketing.
Job locations
About your employer
PLUTEX GmbH is an experienced Managed Service Provider focusing on server management and hosting solutions. With its own data centers in Bremen and Bielefeld, the company guarantees fast internet connections for its customers.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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