Job
- Level
- Lead
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you lead a team of SREs and network engineers, build and maintain a high-availability hybrid infrastructure using GCP and data centers, optimize processes, and foster a culture of sustainable incident response.
Job Technologies
Your role in the team
- Our Hybrid Platform team builds and runs the foundation trivago's hotel search depends on: our Google Cloud environment, our own data centres, and the network that connects them to each other and our campus.
- As Site Reliability Engineering Lead, you'll lead a team of eight SREs and network engineers, reporting to our Head of SRE Platform, set its direction, and keep that foundation secure, reliable and ready for what comes next.
- This isn't a purely managerial role: you'll stay close to the technology, shape designs, tackle hard problems and help when things get tricky.
- You'll build a system the team can rely on, with clear reliability targets, automation over toil and sustainable on-call, and a culture where honest feedback and blameless learning are the norm.
- Own the strategy and roadmap for our hybrid infrastructure across GCP, data centre and campus, deciding which workloads run where and explaining the trade-offs clearly to leadership and non-technical stakeholders.
- Bleiben Sie praktisch dort, wo es zählt: Überprüfen und gestalten Sie die Architektur, beteiligen Sie sich an kritischen Troubleshooting-Prozessen und tragen Sie zur Automatisierung sowie zur Infrastruktur als Code bei, auf die Ihr Team angewiesen ist.
- Keep the platform secure, available, performant and cost-efficient, with clear reliability targets the team and its users can measure against.
- Make the platform easy for product teams to use, with self-service where it makes sense, clear interfaces and documentation people actually read.
- Build a healthy on-call and incident culture: sustainable rotations, blameless postmortems, and root causes that get fixed.
- Manage hardware lifecycle, vendors, contracts and the team's budget across data centre, network and cloud.
- Build a winning team by leading hiring, coaching and career development, and by giving regular, honest feedback so the team has the right capabilities to drive transformation.
- Schaffe Klarheit über die Prioritäten des Teams, übersetze strategische Ziele in umsetzbare Pläne und Team-OKRs und halte das Team für eine kontinuierliche Umsetzung verantwortlich, während du agil bleibst, wenn sich Prioritäten ändern.
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Our expectations of you
Qualifications
- The ability to adapt your leadership style situationally, knowing when to direct, coach, support or delegate based on each person's needs, and the confidence to communicate with both engineers and executives.
- A genuine learning mindset: you approach new technologies and challenges with curiosity, seek out feedback, and keep developing yourself and your team.
- A performance mindset: you set ambitious reliability goals, base decisions on data about capacity, cost and reliability, and have the resilience to see them through, including as part of the escalation path for critical incidents.
Experience
- Hands-on experience across cloud (ideally GCP) and on-premise data centre and network infrastructure, including a solid understanding of TCP/IP, routing protocols such as BGP and OSPF, and modern data centre architectures such as IP fabric.
- Proven experience leading, coaching or mentoring engineering teams in infrastructure, network or platform engineering, with a track record of helping others grow while delivering results.
- A hands-on, daily commitment to using AI tools in real workflows, building on experience with infrastructure as code (Terraform, Ansible or similar), Kubernetes and CI/CD, and a drive to enable your team to do the same, treating AI fluency as a core leadership expectation, not an add-on.
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What we offer
- trivago is a place where technical ambition meets genuine investment in your growth.
- We give engineers real agency over technical decisions.
- You'll work in small, autonomous teams with direct access to production, where your choices have measurable impact and your input actively shapes how we build.
- Beyond our campus library and free online courses, engineers get access to specialist technical meetups, internal guilds, architecture reviews, certifications, specialist tools, and hands-on experimentation time.
- We run a continuous deployment culture with short feedback loops.
- You will move from idea to production in days - with the autonomy, tooling, and trust to iterate quickly and own your outcomes end to end.
- We actively invest in AI tooling for developers - including coding assistants, AI-powered workflows, and dedicated experimentation time.
- We integrate it into our way of working.
- This is why at trivago, we prioritize your development, offer personalized coaching through Nilo, and provide workshops, educational meetups, conferences, free online learning courses, and access to a fully-equipped campus library.
- Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, choose from a variety of fitness options with our on-site gym, sports classes, and Urban Sports Club membership, and enjoy the comfort of ergonomic desks and focused work areas.
- We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, up to 2 work from home days weekly.
- Additionally, you can work remotely from a different location within Germany or selected countries abroad for up to 20 days per year.
- You also get free access to the Heycare platform for personalized nanny assistance, and an on-campus kids room.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
trivago GmbH
The trivago Hotel Relations GmbH is an independent subsidiary of the trivago N.V., founded in 2017 in Düsseldorf. The company's goal is to help hoteliers around the world be successful online and generate more direct bookings by keeping up with the latest technology trends.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Hotel and Restaurant Industry, Tourism
Site Reliability Engineering Lead
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
