Job
- Level
- Experienced
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you ensure smooth IT operations, develop IT services, handle user inquiries, and manage systems, particularly Microsoft 365, during issues and optimizations.
Job Technologies
Your role in the team
- As Manager of IT Infrastructure and System Administration (m/f/d), you ensure smooth IT operations, support our employees with technical questions, and continuously develop our IT services.
- Participation in infrastructure tasks, IT projects, and the continuous optimization of IT processes.
- Support in Identity & Access Management as well as management of user accounts, access rights, and workplace systems.
- Management and further development of IT service management with Matrix42.
- Acceptance, analysis, prioritization, and documentation of IT disruptions and service requests.
- Support for employees with hardware and software issues as well as questions regarding the IT work environment.
- Error analysis, independent problem solving, and, if necessary, escalation to subsequent support units.
- Administration, installation, and configuration of various software solutions, especially Microsoft 365, as well as ensuring smooth IT operations.
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Our expectations of you
Education
- Completed IT training, e.g., as an IT specialist for system integration (m/f/d), or a comparable qualification.
Qualifications
- Good knowledge of Windows operating systems, Microsoft 365, and common hardware.
- Strong service and solution orientation as well as enjoyment in working with users.
- Independent, reliable, and structured way of working as well as team and communication skills.
- Interest in new technologies, continuous willingness to learn, and very good German language skills in spoken and written form.
Experience
- Initial professional experience in infrastructure management, IT support, helpdesk, or user support is desirable.
- Experience with ticketing systems and structured documentation of support cases.
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What we offer
- A corporate culture where it is fun to contribute ideas, energy, and initiative.
- We offer you an attractive salary as well as a pleasant working atmosphere in a values-driven company, along with a lived, respectful 'Du' culture.
- Look forward to a challenging, varied, and demanding task.
- We offer opportunities for personal and professional development.
- Flexible working hours help you achieve a good work-life balance (remote work possible).
- Modern Workplace with Office 365 - whether in the office or on the go - look forward to a modern and technologically advanced workplace.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Kohler GmbH
Kohler GmbH, founded in 1934, is an established company in the field of hydraulics and pneumatics based in Neckarsulm, Germany. It offers a variety of services and products tailored to the needs of various industries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Infrastructure and System Administration Manager
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
