Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Oldenburg
- Working Model
- Onsite
Job Summary
In this role, you will independently manage EDI connection projects, advance technical solutions developed by the team, and serve as the point of contact for 3rd level support and customer care, including troubleshooting.
Your role in the team
- As an IT Administrator (m/f/d), you ensure the smooth exchange of business data between our EDI clients and their partners, and collaboratively develop our technical solutions as a full-service provider on an ongoing basis.
- You can leverage your previous experience and, thanks to the significant degree of decision-making freedom, take responsibility and drive digitalization forward with your strengths.
- You will be supported by your team.
- As the point of contact for 3rd Level Support, we resolve the difficult cases and also keep an eye on our systems.
- Particularly interesting is the independent management of EDI integration projects and the significant involvement in the digitalization of data records for our clients.
- Furthermore, through direct customer contact, I gain insights into the customer's needs and can act proactively.
- In my entire professional field, independent work is just as important as team cohesion.
- We support each other and may work on client projects collaboratively.
- As an expert in technical processes and workflow optimization, you play a key role in the strategic development of our converter solutions.
- You are committed to collaborating with colleagues and clients to design and improve workflow-based processes.
- If deviations occur, you analyze them thoroughly and proactively develop solutions to ensure efficient collaboration.
- Creation of mappings and customer support
- Management and maintenance of common systems
- Troubleshooting and Incident Management
- The expert advice and support of our customers
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Our expectations of you
Education
- A completed vocational training in the IT sector or a comparable specialized vocational training with an IT focus.
Qualifications
- You demonstrate an agile mindset, strong communication skills, and a pronounced problem-solving competence.
- A strong foundation for your work is built on responsibility, reliability, and conscientiousness.
- A strong technical understanding completes your profile.
- Team player with commitment to collaborative work and change
Experience
- Ideally, experience in the field of EDI.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
VRG-Gruppe
We offer software, services, and solutions for payroll, HR management, travel expense reporting, the EU Posted Workers Directive, and the social and healthcare sectors. We also provide EDI, printing, and IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT administrator
- Location
- Oldenburg
- Working Model
- Onsite
- Diversity
- Open for all genders
