Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Processing incoming tickets in the IT ticket system and providing support by telephone, remote maintenance or on-site.
- Support in the planning, installation and setup of IT workstations.
- Maintaining user accounts and assigning permissions in Active Directory.
- Creation and continuous maintenance of IT documentation.
- Support with IT projects such as rollouts and release changes.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training in the IT sector or comparable qualification.
Qualifications
- High service and customer orientation as well as strong social skills and communication skills.
- Structured and solution-oriented way of working as well as enthusiasm for IT and technology.
Experience
- First professional experience in 1st level support.
- Experience in dealing with ticket systems as well as good knowledge in the area of IT migrations and IT rollouts.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st & 2nd Level Supporter
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
