Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you monitor the performance of core applications, perform maintenance tasks, analyze security incidents, and train users to ensure smooth operations.
Job Technologies
Your role in the team
- Monitoring and management of the performance of our core applications (IVU, Inline, WCA, Leidis, Lagebericht).
- Ensuring smooth operation.
- Performing regular maintenance, updates, patches, and upgrades.
- Error analysis, troubleshooting, and technical support for end users.
- Documentation of system architectures.
- Training users in the use of applications and introducing new features.
- Implementation of security policies to protect sensitive data.
- Monitoring for security incidents and vulnerabilities.
- Analysis of system performance and optimization potentials.
- Ensuring seamless integration with other systems within the company.
- Collection and analysis of user requirements.
- Participation in strategic planning and evaluation of new technologies.
- Support in incident management as well as proactive incident control.
- Support with releases, testing, and operational assurance of the applications.
- Negotiation and compliance with Service Level Agreements (SLAs).
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Our expectations of you
Qualifications
- Medical and psychological fitness (stress management, emotional stability).
- Basic knowledge of programming and API interface development.
- Understanding of network infrastructures (TCP/IP, routing, switching), firewalls, VPNs & security technologies.
- Knowledge of operating systems (Windows, Linux) as well as cloud technologies (e.g., Azure, AWS).
- Basic knowledge of software development processes (Agile/Scrum) as well as ticketing systems & remote support.
- Knowledge of Kubernetes as well as the applications IVU, Inline, WCA & Leidis or similar planning systems.
- Excellent communication skills - able to convey information clearly to both technical and non-technical audiences.
- Ability to work in a team and willingness to continue education as well as flexibility in shift work.
Experience
- Completed technical college entrance qualification or high school diploma, qualification level 5 (DQR/EQR), as well as at least 3 years of professional experience in a comparable IT field.
- Experience with database management systems (MySQL, PostgreSQL, Oracle) as well as SQL skills.
- Experience with Role-Based Access Control & process modeling.
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What we offer
- You benefit from job security.
- permanent employment contract.
- Good career opportunities.
- Modern and secure vehicles.
- Personal work environment.
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Topics that you deal with on the job
Job Locations
This is your employer
National Express Rail GmbH
Die National Express Group ist ein führendes internationales Transportunternehmen und Anbieter von Personenver-kehrsleistungen mit Sitz in Birmingham, Großbritannien. In Deutschland beschäftigt National Express aktuell rund 300 Mitarbeiterinnen und Mitarbeiter und betreibt mit 35 TALENT-2-Triebzügen seit Dezember 2015 die Linien RE 7 und RB 48 in Nordrhein-Westfalen.
Description
- Company Size
- 250+ Employees
- Founding year
- 1974
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
IT Core Application Management staff
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
