Job
In this role, you will manage Microsoft 365 environments, execute implementations, troubleshoot technical issues, and optimize business processes while collaborating closely with the sales team.
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Job technologies
Your role in the team
- Support and optimization of Microsoft 365 environments for our customers.
- Implementation and migration projects.
- Technical support and troubleshooting for Microsoft 365 services.
- Planning and implementation of system updates.
- Analysis, documentation, and optimization of business processes.
- Close collaboration with the sales team to develop customized solutions.
Our expectations of you
Education
- Completed vocational training as an IT specialist (m/f/d) or an equivalent qualification.
Qualifications
- In-depth knowledge of Microsoft 365 services and applications.
- Good communication skills and a team-oriented mindset.
- Problem-solving skills and the ability to work independently.
- Very good German and good English skills.
- Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate) are desirable but not required.
- Knowledge of related technologies (e.g., Azure AD, Exchange Online, SharePoint) is desirable.
Experience
- Experience in IT support and customer service.
- Experience in project work is desirable.
What we offer
- A secure job in a forward-thinking company.
- Comprehensive onboarding and regular professional development opportunities.
- Support in obtaining Microsoft certifications.
- Flexible working hours and the option to work from home part of the time.
- A collaborative team and flat hierarchies.
- Attractive compensation and benefits.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
IT-Full-Service aus einer Hand. Wir bieten unseren Kunden vom kompetenten IT-Consulting, über die Konzeption ihrer Netzwerke bis zur Umsetzung Ihre IT-Landschaft alles, um Arbeitsabläufe zu optimieren und Effektivität zu steigern. Unsere Lösungen stehen für hohe Performance, Stabilität, Ausfall- und Datensicherheit. Unser IT-Support und unser Monitoring sorgen für einen reibungslosen Ablauf in Ihrer IT-Landschaft.
- 1999
- Digital Agency
- Hybrid, Onsite
- Internet, IT, Telecommunication
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