Job
- Level
- Experienced
- Location
- Balingen
- Working Model
- Onsite
- Job Field
- IT, Network
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will manage Microsoft client and server systems, perform installations, administer networks, and provide 1st and 2nd-level support while actively participating in IT projects.
Job Technologies
Your role in the team
- Administration, installation, configuration, and support of client and server systems in the Microsoft environment.
- Administration of Windows Server applications (e.g., Windows Active Directory, DHCP, DNS, Exchange, SQL Server, etc.).
- Installation, setup, and maintenance of networks, internet access, VPN connections, and printer systems within the customer's infrastructure.
- Troubleshooting, analysis, and resolution.
- Requirements analysis, customer consulting, and technical collaboration in the preparation of offers.
- User support as well as participation in various IT projects.
- Assumption of operational responsibility to ensure IT services at the client.
- 1st and 2nd Level Support topics.
- Recording, classifying, and documenting user issues in a ticketing system.
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Our expectations of you
Education
- Extensive IT expertise, completed vocational training as an IT specialist for system integration/IT electronics technician, or a similar qualification in the IT field, also open to career changers with comparable knowledge.
Qualifications
- Driver's license 'Class B'.
- Independent work, structured approach, and strong communication skills.
- Open, authentic, and customer-oriented demeanor.
- Very good German skills and good English skills.
- Basic knowledge required:
- Windows client and server, virtualization (VMware, Hyper-V).
- Active Directory, Office 365, Exchange, DNS, DHCP, Group Policies.
- Backup solutions.
- Networks and Firewalls.
- Ideally, knowledge in the setup and configuration of VoIP telephone systems.
Experience
- Initial work experience in IT support, ideally with direct customer contact.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
citadelle systems AG
citadelle systems AG, founded in 2019, is an established IT system house focused on consolidating the German market. With a wide range of IT services, the company aims to establish a new champion in the market.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT administrator
- Location
- Balingen
- Working Model
- Onsite
- Diversity
- Open for all genders
