Job
In this role, you independently handle IT issues and service requests, administer Microsoft clients, servers, and mail systems, and support standard applications and specific IT topics for customers both on-site and remotely.
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Job technologies
Your role in the team
- Independent and responsible handling of IT disruptions and service requests (remote and on-site at customers in NRW), supported by our specialists.
- Administration and configuration of Microsoft clients.
- Administration and configuration of Microsoft server systems.
- Administration and configuration of email systems, such as Exchange Online (Microsoft 365).
- Support of standard applications (e.g., Microsoft Office products).
- Execution of projects (e.g., hardware or software rollouts).
- Support for specialized topics such as telephony solutions, Microsoft 365 services, or IT security products (depending on technical expertise).
Our expectations of you
Education
- A completed education in the IT field (e.g., IT specialist for system integration) or IT students.
Qualifications
- Confident handling of clients and servers (Windows operating systems).
- Basic knowledge in network technology at a minimum.
- At least basic knowledge in the areas of virtualization (e.g., Hyper-V), NAS systems, backup solutions, and IT security products.
- Desirable: in-depth knowledge of specialized topics such as IT security, Microsoft 365, telephony solutions, etc.
- Independent and structured way of working.
- Solution-oriented thinking and customer focus.
- Enjoyment of direct contact with customers.
- Sense of team spirit and supporting your colleagues.
- Good German language skills, both written and spoken.
- A car driving license / Class B.
What we offer
- A family-oriented work environment in a forward-looking company.
- A responsible job with opportunities for further training and development.
- Short communication channels.
- Space to contribute your own ideas and solutions.
- Support with company pension schemes and asset-building benefits.
- Active feelgood management (e.g., fresh fruit, coffee & water flat rate, team kitchen).
- Regular team meetings & events (e.g., monthly smartFriday).
- Company-owned fitness studio (smartFit).
- Company-owned cinema (Cineworx).
- A dog-friendly company (smartDogs).
- Good motorway connection (A4).
Job locations
About your employer
smartworx ist ein IT-Systemhaus mit Sitz in Overath. Von hier aus betreut smartworx Kunden deutschlandweit.
- 1-49 Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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