Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you ensure the smooth on-site IT operations, handle hardware and software support, resolve issues, and collaborate closely with internal and external teams on IT projects, rollouts, and system implementations.
Job Technologies
Your role in the team
- As an onsite IT administrator, you are responsible for the stable and secure operation of our IT infrastructure on-site - from servers and networks to clients and printers - and serve as the first point of contact for all IT-related issues of our employees at the location.
- Your focus is clearly on the operational on-site operations: you ensure that IT runs smoothly and that production does not come to a halt.
- You analyze and resolve disruptions quickly and solution-oriented, maintain hardware and software in ongoing operations, and are there when it matters.
- You support new solutions and rollouts where they noticeably improve daily work.
- In this role, you will work closely with internal departments as well as external partners to ensure consistent standards and high availability of our systems.
- You ensure a stable, secure, and high-performance IT operation at our location - from server and network infrastructure to clients and printers.
- You are the primary on-site contact for IT inquiries from our employees.
- You install, configure, and maintain our local IT infrastructure on-site, including servers, network components, clients, printers, and other peripherals.
- You are responsible for the onboarding and offboarding of employees, including setting up workstations, accounts, and access rights.
- You analyze IT disruptions on-site, resolve them sustainably, and escalate to downstream teams or external partners if necessary.
- You identify disruptions before they become problems and prevent them through proactive monitoring and regular maintenance.
- You maintain and manage our IT asset management as well as the technical documentation.
- If necessary, you will assist in the implementation of new systems, rollouts, or IT projects at the location.
- You work closely with internal teams (e.g., IT security, network) as well as external service providers and ensure consistent standards.
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Our expectations of you
Education
- You have completed training or studies in the field of computer science, IT system administration, or a comparable qualification, and you bring extensive experience in IT support or system administration.
Qualifications
- You have good knowledge in the administration of Windows clients (ideally also macOS) as well as Active Directory / Microsoft 365.
- You possess basic knowledge of common network technologies (e.g., LAN, WLAN, VPN) as well as an understanding of IT security concepts.
- You are experienced in handling ticketing systems as well as monitoring and documentation tools.
- Ideally, you have already worked in a manufacturing company.
- You work in a structured, solution-oriented, and service-minded manner, are a team player, and communicate confidently in both German and English.
Experience
- You have experience in operating and maintaining on-site server hardware.
- You have experience working with hardware, peripherals, and troubleshooting client and network issues.
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What we offer
- Depending on where you join us, you can expect different benefits, including:
- Attractive employee discounts on products from ESN & More
- Flexible working hours & home office options
- Mobility & Fitness allowances (e.g., Wellpass, Deutschlandticket)
- Company pension scheme
- Workation options and more
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
The Quality Group GmbH
Wir sind einer der führenden Anbieter von unternehmensweiter und zukunftsorientierter Beratung und von Lösungen für die Optimierung und Strukturierung von Geschäftsprozessen, Informationen, Dokumentationen und Verantwortlichkeiten.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Onsite IT Administrator
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
