Job
In this role, you will design automated workflows to streamline the employee lifecycle and device management, while writing scripts for system integrations to ensure operational efficiency.
Job summary
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Job technologies
Your role in the team
- IT Operations keeps the company's core productivity, identity, and device ecosystem running smoothly and securely.
- As an IT Systems Automation Engineer, you will own the design, implementation, and maintenance of automation across our corporate IT platforms (including M365, Google Workspace, JAMF, Microsoft Intune, Atlassian, and Slack).
- You'll reduce manual work for the team, improve consistency and security across the employee lifecycle.
- You'll help build the scripts, integrations, and workflows that let a 6-person team support the whole organization efficiently.
- This is a hands-on engineering role within IT Operations, not a helpdesk position—you’ll spend most of your time building and improving systems rather than handling day-to-day tickets.
- Automate the employee lifecycle: Design and maintain automated workflows for onboarding, offboarding, and role changes across M365, Google Workspace, JAMF, Intune, and Slack (provisioning/deprovisioning accounts, licenses, group memberships, and device enrollment).
- Device management: Build and maintain JAMF (macOS/iOS) and Intune (Windows/mobile) configuration profiles, compliance policies, and automated patch/update workflows.
- Identity & access automation: Automate group and license assignment, conditional access rules, and access reviews across M365 and Google Workspace, working closely with the security team where relevant.
- Collaboration tooling: Manage and automate Slack workspace administration - channel provisioning, app/integration approvals, user lifecycle, and usage policies.
- Scripting & integration: Write and maintain scripts (PowerShell, Google Apps Script, or similar) and use APIs to connect systems that don't natively integrate.
- Documentation & runbooks: Document automation logic, workflows, and recovery procedures so the rest of the team can support and extend what you build.
- Monitoring & reliability: Set up monitoring and alerting for automated workflows so that failures (e.g., a broken onboarding script) are detected and resolved quickly.
- Continuous improvement: Identify manual, repetitive IT operations tasks and propose or build automation to eliminate them.
- Vendor & tooling evaluation: Assess new automation tools or platform features (e.g., new Intune or JAMF capabilities) and recommend adoption where it adds value.
- Agentic support: Design, build, and operate AI agents that resolve common IT support requests end to end (e.g., password resets, access and software requests, device troubleshooting) via Slack or the service desk, connecting them to M365, Google Workspace, JAMF, and Intune through APIs, with clear guardrails, approval steps, human escalation paths, and audit logging.
- AI enablement: Roll out and administer AI tools across the organization (e.g., Microsoft Copilot, Claude AI/Code, or similar), including license assignment, data access and governance settings, and usage policies, working closely with security, legal, and the works council where relevant, and support employees with onboarding guides, training materials, and best practices.
Our expectations of you
Qualifications
- Working proficiency in at least one scripting or automation language (PowerShell, Python, Bash, or Google Apps Script) and confidence using REST APIs.
- Understanding of core identity and device management concepts: SSO, MDM/UEM, conditional access, device compliance.
- Ability to document processes clearly for a small team that needs to maintain what you build.
- Relevant certifications (e.g., Microsoft MS-102/MD-102, Jamf Certified Admin, Google Workspace Administrator).
- Familiarity with security/compliance frameworks relevant to endpoint and identity management (e.g., SOC 2, ISO 27001).
Experience
- Experience in IT operations, systems administration, or a similar role with hands-on responsibility for scripting and automation.
- Practical experience administering at least two of: Microsoft 365 (Entra ID/Exchange/SharePoint admin), Google Workspace, JAMF, Microsoft Intune.
- Experience with Slack administration or Slack API/workflow automation.
- Experience with a scripting/orchestration platform (e.g., Workato, Tines, Zapier, Azure Automation, or similar iPaaS tools).
- Experience working on a small IT team where you own end-to-end delivery rather than a narrow slice of a larger organization.
What we offer
- bonial is a high-growth, dynamic company with strong potential for continued growth.
- We are a leading player and a driving force in an industry undergoing a massive, once-in-a-lifetime shift from print to digital.
- We are a high-tech company focused on innovative technology, leveraging AI and other tools to maximize productivity and efficiency.
- We leverage these tools to continually enhance the performance of our company and our people, while driving results for our customers and users.
- Strong support for your professional development, backed by a feedback culture that helps you identify your strengths and opportunities.
- Proud to be an equal opportunity workplace where we aim to enable everyone to show up as their full selves.
- We are committed to equal employment opportunity and to providing a safe space regardless of race, religion, sex, sexual orientation, age, disability, gender, gender identity, or gender expression.
- We believe mental health is as important as being fit.
- That's why we're giving you free access to nilo.health, a mental health app.
- In terms of physical training, in addition to our awesome office gym, we also cover part of your Urban Sports Club membership.
- We can also offer you a company pension plan, so you don’t have to worry about your retirement.
- Together with our Green team, we offer you the opportunity to engage in projects that promote sustainability, environmental development and the impact we have on our planet.
- Currently, we have a policy that allows for up to 20% mobile work, which can be conducted from anywhere within Germany, and the option to work from abroad.
- Additionally, we offer 28 days of holiday.
- You also get an extra day for each calendar year (up to 30 days) as well as for other occasions (moving, working on a social project, etc.).
- Zen rooms where employees can pray, relax, or simply enjoy some quiet time; a fully equipped gym in the office and a rooftop terrace for amazing social events.
- Whenever you're at the office, we offer you different lunch options—and it's all on us!
- Enjoy your lunch at a nearby restaurant that partners with us!
- Hot and cold drinks, fruit, regular varied and healthy breakfasts and other snacks at the office are, of course, always available for free for our employees.
- We provide visa sponsorship for those of you who are eager to join us from outside of Germany.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Bonial has been offering individual marketing solutions for 1,500 well-known retailers for more than 10 years. We inspire more than 10 million users every month on kaufDa and MeinProspekt and are market leaders in digital offer communication. With our innovative and data-driven approach, we help brands and retailers reach their customers in a targeted way and increase sales.
- Established Company
- Onsite, Hybrid
- Trade · Internet, IT, Telecommunication
Employer reviews
3.3Total(2 reviews)
- Career growth
- 3.2
- Working conditions
- 3.5
- Team culture
- 3.5
- Engineering
- 3.4
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