Job
In this role, you analyze and resolve support requests for ERP systems, assist with update rollouts, document solutions, and collaborate closely with users and external partners to optimize processes.
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Job technologies
Your role in the team
- You are the central point of contact for all departments regarding our ERP systems.
- They analyze and classify support requests, resolve issues independently or in close collaboration with our internal IT team and the specialist departments.
- They accompany process changes and support system testing, updates, and rollouts.
- They document solutions, further develop our knowledge database, and thus ensure smooth ERP operation.
- With your ideas, you introduce optimizations into daily work.
- You support projects for the further development of our ERP system and actively collaborate with key users and external partners.
Our expectations of you
Education
- A completed apprenticeship in the IT or commercial sector - e.g., as an IT specialist, IT merchant, or a comparable qualification.
Qualifications
- Good understanding of operational processes - you think in terms of workflows, not just tickets.
- Enjoyment in supporting users, explaining things, and finding solutions together.
- Team spirit, strong communication skills, and a willingness to take responsibility.
- Good German language skills in speaking and writing - English skills are an advantage.
Experience
- First to several years of experience working with ERP systems, ideally Microsoft Dynamics 365 Finance & Supply Chain Management (or a comparable solution).
What we offer
- A family-owned company with flat hierarchies and short decision-making processes.
- A crisis-proof job.
- Home office possible.
- Attractive allowances: lunch, company pension scheme (bAV), asset-building benefits, childcare subsidy, and JobRad.
- Corporate benefits, discounts on selected products from well-known brands.
- 30 days of vacation per year.
- Granting of special leave.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Löwenstein Medical Innovation is a world leader in clinical ventilation and respiratory therapy. Innovation is always measured against the human factor at Löwenstein Medical Innovation. Medical technology looks at new developments from two perspectives. Engineering research on the one hand, and medical and nursing expertise on the other.
- Established Company
- Onsite, Hybrid
- Industry, Production
Employer reviews
- Career growth
- 3.4
- Engineering
- 3.3
- Working conditions
- 3.8
- Team culture
- 3.8
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