Job
- Level
- Lead
- Location
- Wiesbaden
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you lead the office services department focusing on planning, optimizing, and developing IT systems and applications while coordinating teams in a dynamic work environment.
Job Technologies
Your role in the team
- Management of the 'Office Services' department of the DI division with the following key responsibilities:
- Perception of all managerial and leadership functions related to the department, including administrative and technical supervision.
- Planning, organization, coordination, and optimization of task execution, work processes, and personnel deployment, taking into account collective agreement-compliant employment.
- Conceptual further development of the department with observation and evaluation of technological trends.
- Updating the device strategy and plans for the "Client of the Future" and the applications, services, and apps provided on it.
- Responsibility for the backend systems for Office Services, including: physical and virtual clients, systems, software and devices, Active Directory and terminal server environments, video technology and telecommunications, mobile and end-user computing.
- Strategic further development of the backend systems while monitoring the requirements of end device management.
- Support and professional consulting services in the selection of suitable external service providers or for operational support in accordance with the specifications of the operational concept.
- Willingness to work flexible hours is a prerequisite for the following reasons: business trips, group meetings and department meetings or meetings with representatives of the specialist departments, as well as personnel support at all 3 locations, planned, occasionally: about once a month for 1-3 days domestically.
- Overtime in IT emergency situations that affect the department's applications or are related to a specific role within the BAO structure.
- These framework conditions are dynamic. Changes related to task execution may require adjustments or shifts.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed academic university degree (diploma, Magister, or Master) in Computer Science, Business Informatics, Engineering, Public Administration Informatics, Public Administration with an IT focus, or a comparable completed scientific university degree in the STEM field with an IT focus, as well as at least 2 years of practical professional and managerial experience (including personnel responsibility) in the IT environment.
Qualifications
- You have good knowledge of IT service management and the Windows environment.
- You are familiar with complex structures in office communication and in the client environment.
- Knowledge in the setup and operation of terminal server and AD environments, as well as video and telecommunications technology and Mobile Device Management, is desirable.
- You are experienced in leading diverse teams and are service-oriented.
- You possess good communication and cognitive skills and are independent and flexible in task execution.
- Good collaboration and team-oriented action are second nature to you.
- You possess strong skills in strategic, interconnected thinking and acting.
- You are service- and process-oriented, and good collaboration and team-oriented action are natural to you.
Experience
- You have experience in transformation as well as in the development and implementation of strategies in a modern work environment.
This text has been machine translated. Show original
What we offer
- Consent to undergo an extended security check in accordance with § 9 SÜG (Security Clearance Act) is a prerequisite for applying.
- This security check must not result in the conclusion that there is a security risk that conflicts with the security-sensitive activity (§ 14 SÜG).
- The Federal Criminal Police Office promotes gender equality and is therefore particularly interested in applications from women to increase their representation in areas where they are still underrepresented.
- Applicants with the same qualifications will be given preferential consideration in these areas.
- For us, skills matter; not sexual orientation or identity, religion, or origin.
- We therefore welcome applications from all people.
- We promote the equal participation of people with disabilities in working life.
- In the case of formal suitability, severely disabled people and those with equivalent status are admitted to selection procedures and are given preferential consideration in the event of equal suitability.
- Only the minimum physical fitness is required.
This text has been machine translated. Show original
Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Bundeskriminalamt
The Federal Criminal Police Office is an important part of Germany's security architecture. With over 6,000 employees working in nine departments, the Federal Criminal Police Office is tasked with keeping the country safe. By working together, we can ensure that everyone in Germany feels safe and secure.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Employer reviews
by devworkplaces.com
Total
(1 Review)2.9
Career Growth
2.6Culture
3.2Workingconditions
3.0Engineering
2.7
Head of Department Office Services and Infrastructure of Digital Working Environments
- Location
- Wiesbaden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
