Job
- Level
- Junior
- Location
- Cologne
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the primary contact for 1st and 2nd level support, manage user accounts, oversee Microsoft 365 administration, handle onboarding, and assist with DATEV infrastructure and IT documentation.
Job Technologies
Your role in the team
- As part of our IT team, you are the first point of contact for technical questions and ensure smooth IT processes throughout the company:
- Handling of 1st and 2nd level support and management of tickets using Jira
- Management of user accounts and permissions in Active Directory (AD) as well as in Microsoft Entra ID
- Support of onboarding and offboarding, setup of workstations, and execution of hardware rollouts
- Management of our Microsoft 365 environment (including Exchange Online, Teams Telephony, and Intune)
- Administration of the DATEV infrastructure (DATEVasp and Rights Management Online)
- Support in managing network, printers, and client hardware
- Updating IT documentation
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Our expectations of you
Education
- You have completed training in the IT field (e.g., as an IT specialist) or hold a degree, or you bring extensive practical experience as a career changer.
Qualifications
- You have knowledge of Windows environments and Active Directory management.
- You are characterized by a high service mentality and a structured, solution-oriented way of working.
- Initial contact with M365 tools, Entra ID, or DATEV is a big plus; however, what matters most to us is that you are eager to delve deeply into these topics.
- You communicate confidently in German and have good English skills for technical support or documentation.
- You approach people openly, explain technical topics understandably, and enjoy learning new things.
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What we offer
- Attractive compensation
- Fair overtime policy
- 29 vacation days, plus an additional day for Christmas Eve and New Year's Eve
- Comprehensive onboarding
- Company health insurance
- Company pension scheme and asset-building benefits
- Job Ticket and Bicycle Leasing
- Monthly benefit in kind (up to €50)
- Further education and training opportunities
- Corporate Benefits (Employee Discount Portal)
- Modern IT systems and optimal public transport connections
- Flat hierarchies and short decision-making paths
- Team and company events
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Ypsilon
Ypsilon is a global provider of modular internet travel technology for the travel industry including airlines, consolidators, travel providers and travel agencies. With customers in over 20 countries worldwide, servicing in excess of 90,000 web based agents. Corporate headquarter is based in Frankfurt, with additional development offices in Leipzig, Germany and Breslau, Poland and a sales and support team in Burgess Hill, UK. Ypsilon .net is a PCI DSS level 1 certified company.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Logistics, Transportation
Junior IT Administrator
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
