Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rüsselsheim am Main
- Working Model
- Onsite
Job Summary
In this role, you will handle onsite 2nd Level IT support requests, configure complex systems, perform hardware repairs, and create system documentation for end users.
Job Technologies
Your role in the team
- 2nd level on-site IT support for software and hardware issues of your users.
- At Hemmersbach, you can fully indulge your passion for end-user support.
- Direct customer contact with diverse requirements within the scope of 2nd Level Support and a passion for hardware and software describe your ideal position very well?
- As part of our onsite support team in Wuppertal, you are specifically responsible for the topics that make your heart beat faster:
- Installation, configuration, and setup of complex IT systems.
- Commissioning and maintenance of IT systems (MS Win 10, MS Active Directory, ...).
- Hardware repairs as well as 2nd level tasks using a ticket system.
- Creation of system documentation.
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Our expectations of you
Qualifications
- SCCM + Active Directory.
- Good German (C1) and English (B2) skills.
Experience
- Software + hardware knowledge in second-level support as well as experience in the Microsoft environment.
- You are a trained IT specialist (m/f/d) for System Integration with several years of professional experience.
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What we offer
- Onboarding Program.
- Buddy Program.
- International atmosphere.
- Internal development opportunities.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Hemmersbach
Salzburg
At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
2nd Level Onsite Technician
- Location
- Rüsselsheim am Main
- Working Model
- Onsite
- Diversity
- Open for all genders
