Job
- Level
- Experienced
- Job Field
- Network, Support, Security, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Sindorf, Erfurt
- Working Model
- Hybrid, Onsite
Your role in the team
- Remote monitoring of our customers' complex, global network infrastructures in the LAN, WAN and security environment
- Contact person for our customers (single point of contact)
- Telephone support
- Incident and request management (includes processing according to standard processes, tracking, routing and escalations)
- Documentation of all processes in the ticket system (in German and English)
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Our expectations of you
Qualifications
- Good knowledge of network technology (LAN, WAN, security)
- Good communication skills, both verbally and in writing, in German and English
- Willingness to work in a 24x7 shift system
Experience
- Service desk experience desirable
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Benefits
Health, Fitness & Fun
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
More net
- 🚙Company Car
- 🍰Employee Stock Option
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
Food & Drink
Job Locations
Location Sindorf
50170 Nordrhein-Westfalen
Germany
Location Erfurt
Thüringen
Germany
This is your employer
Computacenter AG & Co. OHG
Computacenter is a leading global IT company with a successful track record of over 15,000 employees. Our revenue of 4.35 billion British pounds (2018) is clear evidence that we know what we're doing. We advise companies on their IT strategy, implement the best technology for them, and manage their infrastructure - so they can focus on what's really important.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Culture
3.7Workingconditions
4.2Career Growth
3.6Engineering
3.0
Support Engineer Security
- Location
- Sindorf, Erfurt
- Working Model
- Hybrid, Onsite
