Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hennef (Sieg)
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for capturing and analyzing internal support tickets, coordinating with higher support levels, and assisting with software installation and implementation.
Your role in the team
- Responsibility for recording, analyzing, and prioritizing internal support tickets.
- Shared responsibility for problem analysis, troubleshooting, and documentation of IT systems.
- Forwarding and coordinating requests to 2nd and 3rd level support.
- Support with the implementation and installation of software.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training in information technology.
Qualifications
- Good German and English skills in spoken and written form.
- High technical affinity as well as independent and solution-oriented working style.
Experience
- First experience in 1st Level Support is desirable.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st Level Supporter
- Location
- Hennef (Sieg)
- Working Model
- Onsite
- Diversity
- Open for all genders
