Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Strausberg, Nuremberg, Munich, Rheinbach, Leipzig
- Working Model
- Onsite
Job Summary
In this role, you will address incidents in the PEGA Kubernetes environment, conduct error analyses, automate processes with Ansible, and maintain the technical documentation of the systems.
Job Technologies
Your role in the team
- Processing of incidents according to BWI specifications (incident reception, error analysis, error resolution)
- Incident, Service Request, Change and Problem Management for the deployed systems
- Maintaining SLAs for tickets
- Automation with Ansible
- 2nd level support for the PEGA Kubernetes environment and the applications hosted on it
- Maintenance and further development of technical documentation
- Creation, installation, testing, and implementation of software and configuration changes, taking into account the existing IT infrastructure.
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Our expectations of you
Education
- Successfully completed vocational training in IT (e.g., IT Specialist System Integration)
- At least 5 years of professional experience after vocational training or 2 years after university graduation.
Qualifications
- Strong IT skills in the Linux Server environment
- Solid networking skills
- Willingness to familiarize oneself with new topics
- Scripting skills for automating recurring operational tasks
- Basic ITIL knowledge (Change/Incident/Problem Management)
- Independent working style and analytical thinking skills, as well as strong problem-solving abilities.
- Fluent German and good English skills
Experience
- Initial experience with databases and connected workflow solutions.
- Initial experience with cloud solutions based on Kubernetes and containerization with Docker
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What we offer
- Through diverse and socially relevant tasks, we ensure Germany's IT security and future viability.
- They participate in innovative digitization projects and work closely with manufacturers (e.g., Cisco & Microsoft).
- BWI offers a competitive salary, a secure job, as well as an award-winning and employer-funded occupational pension scheme.
- You can build up a valuation reserve account to potentially use it, for example, for a sabbatical.
- You will receive a digital asset card that is topped up monthly and is available for your use.
- You can lease your desired bicycle and settle the costs at a discounted rate through a gross salary conversion.
- With our digital health platform fitnessRAUM.de, you benefit from numerous offerings in the areas of sports, nutrition, and relaxation.
- For professional or personal inquiries, you can seek professional external advice.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
System Engineer - Pega
- Location
- Strausberg, Nuremberg, Munich, Rheinbach, Leipzig
- Working Model
- Onsite
- Diversity
- Open for all genders
