Job
In this role, you support the implementation and maintenance of a new ERP system, monitor data flows, assist in business processes, and coordinate adjustments with external partners.
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Job technologies
Your role in the team
- ERP implementation: You will support the rollout of our new ERP system in collaboration with the business departments and the ERP provider—from setup based on requirements already defined through testing to go-live.
- Application Support: You support our new ERP system, DATEV, and our existing business software, including our POS systems. You coordinate customizations and further development with our external software partners.
- Business Processes & CRM: You support our departments in implementing their commercial workflows in our systems and contribute to the selection, implementation, and integration of a CRM system.
- Interfaces & Data Management: You monitor data flows between our applications, coordinate incident resolution, oversee data migrations, and support improvements to data quality.
- User Support & System Maintenance: You support our employees with questions and technical issues, conduct training sessions, and create easy-to-understand guides. You also maintain system settings and user permissions, and coordinate updates, testing, and documentation.
- Service Provider Coordination & IT Collaboration: You consolidate requirements and open issues, coordinate their implementation with software vendors and external IT partners, and work closely with our system administration team.
Our expectations of you
Education
- Qualifications: You have completed vocational training in IT, hold a degree in business informatics, or have an equivalent qualification gained through practical experience.
Qualifications
- Process understanding: You have a good understanding of business operations and how they interact—ideally in retail or grocery retail.
Experience
- ERP experience: You have experience supporting or implementing ERP systems and other business applications.
- Application skills: Knowledge of DATEV is an advantage; experience with a specific ERP system is not required.
- Technical expertise: Ideally, you have experience with CRM systems as well as knowledge of databases, SQL, and interfaces.
- Working Style & Communication: You work in a structured and independent manner, have experience in project management, and enjoy identifying the root causes of issues and implementing sustainable solutions. You can explain technical concepts clearly and enjoy collaborating with different departments.
- Good to know: You don’t need to be familiar with all the applications we use. What matters is your experience supporting business applications, your understanding of processes, and your motivation to take responsibility for our business applications.
What we offer
- Vacation: 30 days of paid leave (plus special leave) to recharge.
- Future security: Contributions to occupational pension schemes and capital-forming benefits.
- Security: Permanent employment contract with a family-owned company that is resilient to crises.
- Enjoyment: Attractive employee discounts at our stores and bistros.
- Scope to shape: The opportunity to actively shape our IT landscape and the implementation of a new ERP system.
- Professional development: Opportunities for further training to help you deepen your expertise in a targeted way.
- Collaboration: Short decision-making processes and direct communication with a management team that understands IT topics and actively drives them forward.
- Flexibility: The option to work remotely part of the time may be available in the future, subject to agreement. You will work on-site initially.
- Compensation: Performance-based pay and a responsible position with varied tasks.
Topics you will work on
Job locations
About your employer
Andronaco GmbH & Co. KG is a family-run trading company based in Hamburg, specializing in wholesale and retail of Italian food and wines. The company employs over 400 staff and serves both commercial and private customers while operating several markets in Germany.
- Established Company
- Onsite, Hybrid
- Trade
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