Job
- Level
- Experienced
- Location
- Tornesch
- Working Model
- Onsite
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.779 to 5.313€ gross/month
Job Summary
In this role, you analyze user problems, provide 1st and 2nd level support, and manage the setup and maintenance of IT systems in municipal schools.
Job Technologies
Your role in the team
- Recording user issues and independently resolving problems in the First & Second Level Support through problem analysis, classification, and documentation in the ticket system.
- Conducting remote maintenance, as well as on-site maintenance and repair operations at the schools in the city of Tornesch.
- Installation of standard technology.
- User management and access control.
- Setup, maintenance, and management of VPN access.
- Support in project execution.
- Maintenance and support of additional IT components (e.g., interactive whiteboards, WLAN infrastructures).
- Management of the Mobile Device Management system.
- Setup and maintenance of mobile devices.
- User support, assistance, training.
- Procurement and supplementation of IT equipment for the municipal schools and the city library.
- Documentation of infrastructure and administrative activities.
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Our expectations of you
Education
- Completed vocational training as an IT specialist or IT specialist - specializing in system administration - or a comparable qualification / degree or proof of experience in the IT environment.
Qualifications
- Extensive knowledge of IT infrastructure (hardware and software, VLAN, WLAN) as well as data security.
- Knowledge of additional network infrastructures is desirable.
- Management of the Mobile Device Management system (Securepoint & Relution).
- Team spirit, strong communication skills, flexibility, and high reliability.
- Class B driver's license required.
Experience
- Experience in IT support.
- Experience with and repair of hardware.
- Experience with virtualization techniques (HyperV).
- Experience in the application of firewall technologies.
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What we offer
- A permanent full-time employment (39.00 hours per week).
- Classification is carried out considering the respective personal prerequisites and qualifications in accordance with TVöD up to pay grade EG 9b TVöD (€3,779.84 - €5,313.37 gross - the specific amount depends on the extent of professional experience).
- Regular salary increase.
- 30 days of vacation (5-day week), as well as December 24th and December 31st off additionally.
- Starting from 2027, 31 days of vacation (5-day week).
- Flexible working time models as well as flextime for a balanced work-life balance.
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Job Locations
About Your Employer
Stadt Tornesch
Tornesch, a town in the Pinneberg district, offers numerous positions in public service as a municipal administration and promotes urban development through modern infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT specialist - system integration
- Salary
- 3.779 to 5.313€ gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.2.486 to 3.289 € net/month · Tax class I
- Location
- Tornesch
- Working Model
- Onsite
- Diversity
- Open for all genders
