Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will plan and manage complex IT infrastructure projects, execute server and network migrations, and implement tailored VoIP and backup solutions.
Job Technologies
Your role in the team
- Planning, implementation, and management of complex IT infrastructure projects.
- Introduction and migration of network and firewall environments.
- Server and storage migrations (on-premises, hybrid, cloud).
- Implementation of virtualization projects (Hyper-V, VMware, Citrix Hypervisor).
- Introduction and hybrid deployment of Exchange Server and Microsoft 365.
- Implementation of VoIP and Teams telephony solutions (3CX, Microsoft Teams).
- Development and implementation of backup and disaster recovery concepts (Veeam).
- Modernization and expansion of data center environments.
- Analysis of existing IT infrastructures and development of customized solutions.
- Installation, configuration, and administration of complex network, server, and cloud systems.
- Maintenance of server hardware (e.g., Lenovo), NetApp systems, and Citrix/Netscaler.
- Support in 3rd-level support for complex inquiries and escalations.
- Thorough documentation as well as project handover to clients and internal teams.
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Our expectations of you
Education
- Completed vocational training or degree in the IT field.
Qualifications
- Very good knowledge in the following areas: networking, firewall, routing (e.g., WatchGuard, Aruba, Cisco).
- Windows Server 2019/2022/2025 (AD, DNS, DHCP, Hyper-V, PKI, IIS, SQL, NPS).
- Virtualization (Hyper-V, VMware, Citrix Hypervisor).
- Exchange Server including hybrid deployments to Microsoft 365.
- Microsoft 365 (Exchange Online, Entra ID/Azure AD, SharePoint, Teams).
- Backup solutions (Veeam).
- Analytical, structured, and solution-oriented working style.
- High level of initiative, strong communication skills, and enjoyment of project work.
- Class B driver's license.
Experience
- At least 5 years of professional experience with an IT service provider or system integrator.
- Extensive experience in planning, implementing, and operating complex IT infrastructures.
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Topics that you deal with on the job
Job Locations
This is your employer
Ditcon GmbH
Ditcon GmbH is a manufacturer-neutral IT system house based in Cologne and has another location in Herne, providing tailored IT services since 2010 for small and medium-sized enterprises in the Rhineland and Ruhr area.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Project Technician / IT Technician 3rd-Level Support
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
