Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kirchdorf an der Iller
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide technical support in Client Management, resolve incidents and service requests, assist with user administration and implement security requirements and improvement measures.
Job Technologies
Your role in the team
- Support and assistance for users in the area of Client Management and Workplace Services.
- Analysis, handling, and resolution of incidents and service requests in personal as well as remote support.
- Administration and management of clients, printers, Active Directory, and Fileshare permissions.
- Support in user and permission management within the area of Identity and Access Management.
- Participation in the implementation of security and compliance requirements in the client environment.
- Support in the execution and management of patch and asset management processes.
- Implementation and tracking of measures to improve client security.
- Support in implementing measures to address and reduce audit findings.
- Independent communication with users as well as coordination and follow-up of inquiries until successful completion.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist for system integration or a comparable IT qualification.
Qualifications
- Good knowledge in the administration and support of Windows clients as well as in client and printer management.
- Knowledge of Active Directory as well as management of file shares and access permissions.
- Strong service orientation and enjoyment of direct contact with users.
- Independent, structured, and solution-oriented working style.
- Good knowledge of German and very good knowledge of English, each at least at B2 level.
Experience
- Ideally at least one year of professional experience in client management, IT support, workplace support, or a comparable field.
- Experience in Patch Management and Asset Management.
- Knowledge in the field of Client Security as well as ideally initial experience with Identity and Access Management or Identity Governance and Administration.
- Experience in on-site end-user support as well as in remote support.
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What we offer
- Permanent employment with long-term prospects.
- Attractive salary including additional benefits such as Christmas bonus and asset-building payments.
- Flexible working hours with a time account and home office.
- Training opportunities for your professional and personal development.
- Modern work equipment (e.g., laptop or company mobile phone depending on the assignment).
- Employee events & referral bonuses as well as switching bonuses when changing service providers.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
STAR Specialists
iks Engineering GmbH is a leading engineering company specializing in innovative solutions in mechanical engineering and electrical engineering. Their dedicated team provides tailored services that meet the highest quality standards.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Support Specialist Client Management
- Location
- Kirchdorf an der Iller
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
