Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Pulheim
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Technical inquiries? Specialist problems? Both our customers and your colleagues know you as a competent contact person.
- You install and configure software and operating systems and provide personal user support to our customers on site - this includes, for example, processing faults and IMAC/R orders via a ticket system. You organize yourself independently and ensure that the customer SLA is adhered to.
- In this context, you will also work on our IT projects (e.g. rollouts or relocations).
- So that your colleagues can take up your work in the future, you carefully document the steps you have taken.
- Your tasks also include independent inventory management of assets via an electronic management system as well as planning and implementation of hardware lifecycles.
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Our expectations of you
Education
- Completed technical training, e.g. as an IT specialist or in a comparable professional field
Qualifications
- Professional experience in 2nd level support and on-site user support
- Car driving license (class B)
- Very good knowledge of German and good knowledge of English is an advantage
Experience
- Initial experience in carrying out IT rollouts as well as in dealing with a ticket system and Windows 10/11
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Pulheim
50259 Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Support
- Location
- Pulheim
- Working Model
- Hybrid, Onsite
