Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Hagen
- Working Model
- Onsite
Job Summary
In this role, you assist employees with technical inquiries regarding laptops, mobile devices, and printers, analyze error messages, and contribute to the development of IT infrastructure.
Job Technologies
Your role in the team
- Handling of 1st and 2nd level support for employees regarding questions and issues related to notebooks, mobile devices, and printers.
- Analysis of technical error messages and maintenance of the knowledge and solution database, as well as support in server administration.
- Granting of user rights.
- Support for IT projects and the further development of IT infrastructure.
- Installation and commissioning of operating systems and applications.
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Our expectations of you
Education
- Successfully completed IT vocational training or a comparable qualification.
Qualifications
- Fundamental knowledge in Windows Server, Exchange Server, Active Directory, and TCP/IP networks.
- Good spoken and written English skills.
- Strong technical understanding and analytical thinking, as well as a proactive working style, excellent communication skills, and a service-oriented approach.
Experience
- Initial work experience in IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st & 2nd Level Supporter
- Location
- Hagen
- Working Model
- Onsite
- Diversity
- Open for all genders
